How can organisations use workforce data to drive culture, inclusion and engagement??

How can organisations use workforce data to drive culture, inclusion and engagement??

We’ve just wrapped up Series 42 of the Digital HR Leaders Podcast . While the conversation with guests in each episode explored a myriad of different topics, the one common question for each episode was: How can organisations use workforce data to drive culture, inclusion and engagement??

A summary of each episode together with associated links follows:


Sponsored by our friends at Workday

This series of the Digital HR Leaders podcast is sponsored by Workday.

?Workday is a leading provider of enterprise cloud applications for HR and finance, helping customers adapt and thrive in a changing world. Workday is also a leader in the Gartner Magic Quadrant for Cloud HCM Suites – and that’s just one of the reasons why the world’s top companies trust Workday to deliver for them.

Organisations ranging from medium-sized businesses to more than 50 percent of the Fortune 500 have chosen Workday to help build HR systems and implement Workforce Analytics solutions, including Netflix, Sanofi, AstraZeneca & Rolls Royce. Join them and find out more, by heading to?workday.com .


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?EP1: MICHAEL FRACCARO - How Mastercard is Using AI to Drive Employee Success and Leadership Growth

We are constantly monitoring the health of our culture, because ultimately, it is the differentiator in terms of if you're going to be successful, not just hit your numbers but the way in which people feel about your brand, about your organisation.

From integrating AI into their HR processes, to becoming a skills-based organisation, Mastercard is setting the standard for how the people function can be a strategic partner to the business. So, it was a privilege that my guest for episode 1 of this series of the Digital HR Leaders podcast was Michael Fraccaro , Chief People Officer at Mastercard.

In our conversation, we discuss:

  1. How Mastercard is using AI to rethink leadership
  2. Why they’ve gone all-in on becoming a skills-based organisation
  3. How Mastercard's internal talent marketplace, Unlocked, is helping employees grow and thrive
  4. Insights on navigating the rise of the gig economy
  5. How Mastercard’s Culture Health Index helps drive data driven decisions with the board.

(Have a) clear picture around what value you bring…developing a people strategy, which answers the question about not just how you're attracting, retaining, and developing talent, but what you're doing to differentiate that's going to help enable and drive the business

Listen to my conversation with Michael on Apple , on Spotify or via your podcast app of choice, and by visiting the Digital HR Leaders podcast homepage and clicking the corresponding logo.

Connect with Michael via LinkedIn. Thanks to Sasha Houlihan for her support in organising this episode with Michael.


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EP2: MICHAEL ARENA What the Impact of Distributed Work on Organisational Networks Tells Us About the Future of Talent Management

(Our research shows) the ideal team size for engagement and retention of individual employees is somewhere between six and ten people... you feel you belong to a team, you're more likely to stay, and you've got better engagement.

In the second episode of the series, my guest was Michael Arena , formerly a senior HR leader at GM and Amazon and a pioneer in Organisational Network Analysis (ONA), to discuss what the latest research on network analysis teaches us about hybrid working, team sizes, and the importance of social capital.

In our conversation, Michael and I discuss:

  1. How organisational networks have evolved in a distributed work environment
  2. The impact of anchor days in the office on productivity
  3. Key findings from Michael’s research on optimal team size
  4. How HR leaders can implement insights from ONA to drive strategic action
  5. The role of AI in facilitating ONA and the future of network research
  6. Early findings from Michael’s research with Greg Pryor on augmenting human capital with social capital through a talent management lens.

Fast movers build relational energy... They create network pull. Rather than focusing only on executing, they focus on building relationships and helping others get results, and that pulls them into the centre of the network faster.

Listen to my conversation with Michael on Apple , on Spotify or via your podcast app of choice, and by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.

Connect with Michael on LinkedIn where you can access his monthly Social Capital Compendium, learn about his work at Connected Commons , and read his column, Leveraging Social Capital on the HR Exchange Network .


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EP3: JASON SCHECKNER – How Talent Orchestration Connects AI Investments to Real Business Results

With orchestration, we can activate internal mobility for 100% of employees without requiring them to update their profiles. This drives better engagement and retention by meeting employees where they are.

In the middle episode of the series, my guest was Jason Scheckner , Senior Director of Business Strategy for HiredScore at Workday . We discussed how talent orchestration is key to unlocking AI’s full potential and transforming HR operations into a strategic powerhouse.

[Talent orchestration] is really about outcomes. Insights are great, automation is great, but at the end of the day, we care about, are we fundamentally changing the way businesses are driving talent?

Together, we discuss:

  1. What talent orchestration is and how it builds on the foundation of talent intelligence
  2. How it connects various HR systems and data to improve processes beyond traditional methods like data lakes and systems of record
  3. Why so many organisations are struggling to make real strides with AI, despite it being a top priority for executives
  4. Practical examples of how talent orchestration is enhancing internal mobility and employee retention
  5. Key strategies for ensuring AI used in HR remains ethical and safe
  6. Metrics and outcomes to gauge the success of talent orchestration efforts

We use the phrase 'the new UI is no UI'—if I meet the employee where they are, I get a higher success rate. We're seeing about 40% increase in internal applications at one of our customers with this approach.?

Listen to my conversation with Jason on Apple , on Spotify or via your podcast app of choice, and by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.

Connect with Jason on LinkedIn, and find out more about HiredScore .


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EP4: ANISH LALCHANDANI - The Four Reskilling Principles Every HR Leader Should Know

When measuring the impact of reskilling, we need to go beyond traditional ROI. It’s about creating business value—looking at innovation, solving business problems, and saving costs by redeploying talent rather than resorting to redundancies.

My guest for the penultimate episode of the series was Anish Lalchandani , Global Head of Talent Management at Maersk and author of The Skills Advantage: A Human-Centered, Sustainable, and Scalable Approach to Reskilling .

Almost a quarter of jobs are expected to change in the next five years, with 69 million new jobs created and 83 million eliminated. Reskilling is not just a corporate priority; it’s a global imperative that impacts workers, organisations, and governments alike.

In the episode, Anish and I explore:

  1. The “four cornerstones” of reskilling: awareness, application, agility, and alliances, and how they drive sustainable workforce transformation
  2. The pivotal role of AI in accelerating reskilling efforts and the importance of balancing technological advancement with human-centered skills
  3. Strategies for building partnerships within and beyond the organisation to foster a supportive reskilling ecosystem
  4. Key metrics that HR leaders should use to measure the success of their reskilling initiatives and demonstrate value to the business.

Listen to my conversation with Anish on Apple , on Spotify or on your podcast app of choice, and by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.

Connect with Anish on LinkedIn, and find out more about the book here: The Skills Advantage: A Human-Centered, Sustainable, and Scalable Approach to Reskilling .


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EP5: LARA WAINWRIGHT AND DUNCAN REYNELL – How Digital Transformation Fuels Skills and EX at Lloyds Banking Group

Last year was (all about) getting the skills engine running… building a banking-specific, technology-focused, and strategically aligned skills taxonomy. This year is around how we segment and personalise…we’ve created skills academies focused on key colleague groups. Next year, is how we mature our skills approach…get those skills foundations in place… how skills connect within the colleague lifecycle.

As digital transformation redefines industries, organisations are faced with the challenge of building a workforce equipped for rapid change. At Lloyds Banking Group, this shift is driving a bold move towards a skills-based organisation, where agility, adaptability, and continuous learning are core to its evolution.

In the final episode of the series, I welcomed two leaders from Lloyds Banking Group who are at the heart of this transformation: Lara Wainwright , Product Owner and Lab Lead, People Platform and Duncan Reynell , Group Talent & Development Director.

In our conversation, Lara, Duncan and I discuss:

  1. The broader strategy behind Lloyds Banking Group’s workforce transformation agenda.
  2. How Lara and Duncan’s roles interconnect to drive the digital transformation that enables the bank’s skills-based organisation goals.
  3. Challenges and successes encountered along the journey coupled with practical advice for organisations navigating similar digital transformations.
  4. The role of workforce data in driving progress, fostering culture, and enhancing employee engagement across Lloyds Banking Group.
  5. Metrics used to gauge success in skills development, ensuring alignment with long-term transformation goals.?

Productivity is a big priority for us. We see that with the enhancement of AI and automation, around where we can surface up ways to support our colleagues in their day-to-day work…they can have more enriching experiences.

Listen to my conversation with Lara and Duncan on Apple , on Spotify or on your podcast app of choice, and by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.

Connect with Lara and Duncan on LinkedIn.


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WATCH THE VIDEO HIGHLIGHTS OF SERIES 42

You can also watch each episode on the?myHRfuture YouTube channel . ?A playlist collating these videos together can be viewed below:


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THANK YOU

Thanks to all our guests in Series 42 as well as Sophie Barnes , Jennifer Neumann and the team at Workday for sponsoring this series of the podcast. Thanks too to Stefan Kesi? , Jasmine Panayides , and the teams at Insight222 , myHRfuture and Listen for bringing the podcast to life.

We’ll be back on Tuesday November 19, with Series 43 of the podcast, when my guest is Sandra Loughlin, PhD , Chief Learning Scientists at EPAM Systems.


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WOULD YOU LIKE TO SPONSOR A SERIES OF THE DIGITAL HR LEADERS PODCAST?

If you’re interested in sponsoring a series – or a bonus episode - of the podcast, please get in touch at [email protected]


CATCH UP ON PREVIOUS EPISODES OF THE DIGITAL HR LEADERS PODCAST

You can access all 200+ previous episodes of the Digital HR Leaders podcast going all the way back to our first episode with Sharon Doherty (she/her) in May 2019, by going to the Digital HR Leaders homepage . Below are a sample of episodes from the past 18 months:



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At Insight222, our mission is to make organisations better by putting people analytics at the centre of business and upskilling the HR profession The Insight222 People Analytics Program? is your gateway to a world of knowledge, networking, and growth. Developed exclusively for people analytics leaders and their teams, the program equips you with the frameworks, guidance, learnings, and connections you need to create greater impact.

As the landscape of people analytics becomes increasingly complex, with data, technology, and ethical considerations at the forefront, our program brings together over one hundred organisations to collectively address these shared challenges.

Insight222 Peer Meetings, like this event in London , are a core component of the Insight222 People Analytics Program? . They allow participants to learn, network and co-create solutions together with the purpose of ultimately growing the business value that people analytics can deliver to their organisations. If you would like to learn more, contact us today.


ABOUT THE AUTHOR

David Green ???? is a globally respected author, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work.?As Managing Partner and Executive Director at Insight222 , he has overall responsibility for the delivery of the Insight222 People Analytics Program, which supports the advancement of people analytics in over 100 global organisations.?Prior to co-founding Insight222, David accumulated over 20 years experience in the human resources and people analytics fields, including as Global Director of People Analytics Solutions at IBM. As such, David has extensive experience in helping organisations increase value, impact and focus from the wise and ethical use of people analytics.?David also hosts the Digital HR Leaders Podcast and is an instructor for Insight222's myHRfuture Academy . His book, co-authored with Jonathan Ferrar, Excellence in People Analytics: How to use Workforce Data to Create Business Value was published in the summer of 2021.


MEET ME AT THESE EVENTS

I'll be speaking about people analytics, the future of work, and data driven HR at a number of upcoming events in 2024 and early 2025:

More events will be added as they are confirmed.

Humberto Alves Venturi

#educacaofinanceira #fe #co-cidadania #empreendedor

1 天前

Bom dia desejo excelente domingo e uma ótima semana.

回复
Ryan Hogan

CEO at Talent Harbor | Podcast Host | Naval Officer | #6 Inc 5000 | PSBJ 40u40 | Founder and Former CEO at Hunt A Killer

1 周

Good point!

回复
Jason Scheckner

Business/Product Strategy at HiredScore (a Workday Company) | Former Chief Business Officer HiredScore | Head of HiredScore Customer Organization

1 周

Thank you for hosting David Green ????. I've been very impressed with the community and engagement following the podcast. A real tribute to the trust you have built in the market. Cheers

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Michael Arena

Dean | Chief Science Officer Syndezo | Co-founder Connected Commons

1 周

Thank you for including our discussion David Green ????!!

Olayinka Oyedele ,ACIPM,HRPL

People Data Analytic (HR Metrics &Automation) ||HR Analytics Trainer||Data Analyst (Google Sheet, Excel, SPSS, SQL (SQL Server, MySQL, PostgreSQL), Power B.I, Tableau)

1 周

Great

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