How Can Office Design Help To Rebuild Working Relationships?

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How Can Office Design Help To Rebuild Working Relationships?

The Perkins Eastman Design Strategy team explores how to rebuild workplace friendships with three ideas to foster rapport.

In collaboration with Work Design Magazine

• Surveys show that hybrid and remote workers feel lonelier and have fewer friends on the job.
• Now that offices are open for business, there’s an eagerness to boost in-person engagement and rebuild working relationships.
• The built environment shapes behaviors. Things like proportion, scale, acoustics, lighting, colors, and layout affect how people feel, behave, and interact in a space.?

This article was written by the Perkins Eastman Design Strategy team for Work Design Magazine.?

Workplace friendships took a hit during COVID. Surveys show that hybrid and remote workers feel lonelier and have fewer friends on the job, and yet, these relationships carry more weight than ever before. Having a close friend at work increases productivity, retention, and workplace satisfaction, among other benefits.

Meet me at the water cooler

Now that offices are open for business, there’s an eagerness to boost in-person engagement and rebuild working relationships. Even for seasoned remote teams, it’s hard to match the bonding that comes with seeing the same familiar faces in the office pantry each morning or chatting about weekend plans at the copy machine. Rapport — positive, genuine connection — develops in ordinary and repeated moments of actual human contact.

Unfortunately, getting back to “normal” isn’t as simple as reinstating pre-COVID work policies.

The built environment is a stage for human activity, but it also shapes behaviors. Things like proportion, scale, acoustics, lighting, colors, and layout affect how people feel, behave, and interact in a space. Just as a well-considered workplace can foster connection and belonging, one that is poorly designed can contribute to isolation, conflict, and decreased productivity.

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