How can Businesses Streamline their Order Fulfilment Process?

Being in the E-commerce business sector, it is very efficient that the customers get their products delivered to them and the purchased items get received on time efficiently. Hence, the right implementation of the processes that would help minimize costs, lower the possibility of errors, improve customer satisfaction, and be less time-consuming is crucial in today’s trend. With the help of Acumatica ’s Automated Operation feature, businesses can speed up their work and decrease their response times, leading to increased revenue generation.

Below are a few ways to streamline order processing using Acumatica:

• Integration of Sales Channels:

With the help of Acumatica Commerce Edition, users can quickly integrate multiple sales channels. Whether BigCommerce , Shopify , or Magento , users can efficiently streamline their order processing by removing barriers and growing under any circumstances.

• Keeping Customers informed:

With the help of the Business Events (SM302050) form, the sales department can configure the system to notify their customers whenever the sales orders are shipped or if any modifications are made to the blanket purchase orders. Not only this, but the company’s employees can also set the system to notify them whenever any new orders are created, or modifications have been made.

• Automated Operations:

With Acumatica’s Automated Operations, users can directly process their orders in a fraction of a second using a barcode scanner or mobile device with a scanning option. With the Pick, Pack, and Ship (SO302020) form, users can automate the packing and shipping of sales orders. Similarly, with the Receive & Put Away (PO302020) form, users can perform automated receiving of purchased items in their warehouses.

• Simplified Exchanges and Returns:

Every customer requires hassle-free and easy exchanges/returns. With Acumatica’s order management functionality, businesses can process efficient and seamless customer returns and exchanges. Users can even configure the system to automatically print shipping labels, return labels, and selected details.

Interested in learning about other important features to streamline your order processes? Contact us at [email protected] to help you design a 360-degree plan to grow your business.

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