How business leaders can combat 'quiet quitting' with the adoption of digital tools the next generation of employee demands

This is the second of two articles I've written in a paid collaboration with?SAP Concur ?#sponsored ?#ad

As a business leader, you can't ignore the possibility of Quiet Quitting

If high blood pressure is the silent killer of our health as individuals, then 'quiet quitting' could be the silent killer of productivity and culture for businesses.

Quiet quitting is when employees do no more than the contractually obligated job tasks. No more taking extra initiative. No showing up early or punching out late. It's like 'work-to-rule' but with less fanfare. And it's not something business leaders can ignore.

While pay is always a factor, the working environment is also a crucial component. This includes everything from the physical office space to the systems and processes in place for completing daily tasks.

How implementing digital tools for business travel management can lead to a big ROI for your business and your employees

One area that can be a major pain point for employees is the process of booking and reconciling business travel. With the constantly changing landscape of travel options, this can be a headache for both the employee making the booking and anyone responsible for managing compliance with corporate travel policies. According to the IDC Business Value Snapshot report, adopting Concur Travel and Concur Expense can help address this pain point and improve the employee experience. For example, the report found that using these tools resulted in a 54% reduction in the time it took to book a business trip, a 43% reduction in the time it took to fill out an expense report, and a 32% increase in the number of employees following company travel and expense policies. Additionally, there was a 65% increase in the number of compliant expense reports submitted.

Are your employees forced to use MySpace when everyone else is on Instagram and TikTok?

The benefits of adopting a more efficient travel booking and reconciliation system go beyond simply saving time. In a tight labor market, employees have more power to be selective when choosing a company to work for. This means that businesses need to do everything they can to stand out and offer a positive employee experience. For the next generation of employees, this includes offering a seamless "user experience" with the tools they use at work that are on par with the user experiences they are used to at home with companies like Apple, Netflix, Instagram, and others. Having outdated systems in place can negatively impact an employee's happiness and productivity, and can even serve as a differentiator for businesses looking to attract top talent.

Booking travel can be a particularly frustrating task, and this is not just for the employee making the booking. Anyone involved in managing compliance with corporate travel policies and reconciling expenses can also experience headaches. Think about the time and effort it takes to book a vacation, for example. Checking multiple sites and aggregators can take hours and be incredibly frustrating. After getting the best deals you can find, you might then have to coordinate multiple legs and modes of travel. From taxis to hotels, and maybe multiple airline reservations, one hiccup in your itinerary can wreak havoc on your entire trip. And whether for pleasure or business, trip interruptions come with costs. Having everything in one place, easily accessible in the palm of your hand such as with the TripIt functionality, can not only be convenient, but it can also help reduce missed meetings by preventing mistakes in an itinerary. Instead of lugging around a folder of multiple documents for plane tickets, rental car details, and hotel reservations, having everything organized with modern digital tools can make business travel much smoother.

Adopting?SAP Concur ?solutions can help meet the expectations of a technologically savvy workforce and address one of the major pain points associated with business travel. Not only does it provide a good return on investment by helping to manage spend for the organization, but it can also lead to productivity gains through the reduction of time spent on administrative tasks. By making it easy for employees to do their job, businesses can create a better corporate culture and improve overall productivity. This is a win-win situation that can not only help prevent quiet quitting, it can help you attract and retain top talent and improve your bottom line.