How to build trust with your customers through secure payment processing

We all want to know we're safe when we're spending our money, online or out on the high street.

Make sure you build trust with your customers by ensuring you have the right payment processing to ensure transactions are secure and customer data isn't compromised.

What is Payment Processing?

Payment processing is the process of accepting payments from customers, whether they're buying a product or service. It can be done in-person or online, and it can involve any number of different payment methods--from cash to credit cards to checks.

The benefits of payment processing are numerous: you'll have more control over your finances, you'll be able to track transactions and keep records for tax purposes, and you'll have access to information about your customers (like their names and addresses).

Using Encryption

Encryption is the process of encoding data so that only authorised users can access it. Encrypted data can be decrypted only by those who have access to the key that was used to encrypt it, and this means that even if someone steals your credit card information, they won't be able to use it without knowing your encryption keys.

Encryption has many benefits:

• It prevents unauthorised parties from accessing sensitive information stored in databases or transmitted over the internet
• It ensures compliance with PCI and DSS standards by preventing hackers from stealing customer data

Monitoring for Suspicious Activity

Monitoring for suspicious activity is an important part of the payment processing process. It's also something that you can do yourself, without hiring a third-party service or paying more money to your current provider.

In fact, monitoring your own transactions can help you save money by identifying potential problems before they get out of hand and cause major headaches for your business.

To monitor for suspicious activity, look at recent purchases and compare them with historical trends in order to identify any outliers--that is, purchases that are outside what would be expected based on previous behaviour from customers who have made similar purchases in the past (or even from customers who have never made purchases).

You should also watch out for large numbers of small transactions being made over short periods of time; this could indicate fraudulent activity such as card skimming or card harvesting (whereby criminals collect information about credit cards through observation).

Training Employees on Security Best Practices

Security best practices are the security measures that you, as a merchant, can take to protect your customers' payment information. These measures include:

• Requiring passwords and PINs on mobile devices
• Requiring strong passwords and PINs with at least eight characters that include both letters and numbers
• Limiting the number of failed login attempts before locking an account for 24 hours (or longer)
• Encrypting sensitive data in transit between your systems and those of third parties like processors or gateway providers

Top Tips

• Use a payment processing company that offers secure, PCI-compliant services.
• Make sure your site is secure and compliant with current standards.
• Make sure all of your employees are trained on how to handle sensitive customer data, including social security numbers and credit card information.

We love to help businesses grow and see the progress through our services.

If you’d like to speak to us about how we can help you with secure payments and PCI compliance we’d be happy to speak to you and offer our advice. Even if you don't use our services.