?? How to Build Close Relationships at Work: Two Levels of Connection and Key Tools
Aleksei Groshenko
Executive & Leadership Coach & Consultant | Helping Leaders at All Levels Scale Their Impact, Influence & Career Growth | PCC ICF | MA in Org Psychology | 20+ Years Developing 18,000+ Employees & 5,000+ Managers
How do you build strong, trusting relationships at work? Many focus on effective collaboration but overlook a crucial factor: the depth of relationships directly impacts team performance and motivation. Let’s explore the two levels of workplace relationships and the tools that help strengthen them.
Two Levels of Workplace Relationships
1?? Functional Level This is the foundation of any professional interaction. At this level, we:
This level is necessary, but it doesn’t create deep, meaningful connections. Teams that remain only at this level often experience mistrust, stress, and a "cold" work environment.
2?? Personal Level This is when colleagues go beyond just working together and begin to like, trust, and feel comfortable with each other. At this level:
This level significantly reduces conflicts, increases job satisfaction, and strengthens teams.
How to Build Close Relationships: Key Tools
?? 1. Congruence People can sense authenticity. When your words, emotions, and actions align, it builds trust. If something is bothering you, instead of forcing a smile, you can say, “I’m feeling a bit off today, I just need some time to reset.”
?? 2. Open Responses and Sharing Emotions When asked, “How are you?” many respond with a generic “I’m fine.” Instead, try saying, “It’s been a challenging day, but I really appreciated my team’s support.” This signals that you’re open and trust others.
?? 3. Conversations on Higher Logical Levels Deep discussions build strong connections. Talk about what matters to you, your values, and what gives meaning to your work. For example:
?? “Honesty in a team is crucial for me—I feel most comfortable when everything is transparent.”
?? “I’m inspired by people who constantly grow and improve. That’s why I love working in an environment that encourages learning.”
?? 4. Value-Based Compliments A simple “Good job” doesn’t go far. Instead, try:
?? “I really admire how you always find time to help others—it’s truly valuable.”
?? “Your deep thinking and analytical approach make a real impact.”
Value-based compliments recognize the person behind the work, not just their actions.
?? 5. Being the First to Trust Relationships are a mirror. If you start openly sharing your thoughts, emotions, and values, others will feel safe to do the same. The more people feel secure around you, the stronger the trust becomes.
Close workplace relationships aren’t just about friendships—they create a culture of safety and support. To build them, you need to be open, authentic, and genuinely interested in others. Trust starts with you.
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