How Bariatric Health & Wellness Builds Brand Equity With Their Patients By Using ProNex Solutions
Bariatric Health & Wellness was suffering due to an out-of-date clinical workflow & business management system.
BH&W was in dire need to advance their clinical platform. The workflow was extremely inefficient, and patients and staff were all suffering as a result.
The staff especially was being spread thin due to the inefficiencies of an outdated platform.
Working twice the amount that was really needed was a common theme prior to connecting with ProNex Inc....
Looking to Establish A Higher Standard For Patient Care Was A Priority
Dr. Morgan was the supervising physician for one of the largest privately held Bariatric facilities in the nation for more than 25 years. Being accustomed to higher standards, it was important to allow patients to have the option of being more hands on with their progress in order to have a presence at home with them, opposed to just once a week or month.
They needed a better connection with their patients allowing them to connect with the entire healthcare team.
The moment a patient landed on BH&W website, they wanted to make sure they were able to stay in touch with them so they wouldn’t fall through the cracks.
BH&W needed Patient Relationship Management & improved workflow to track all the tasks of their patients; both new and existing in order to help them reach their health goals.
Following the patient from initial consult was also critical because they needed to make sure, they were meeting the practices and insurance criteria.
During the initial portion of switching to ProNex, all of the feelings you could imagine came into play they were anxious for countless reasons.
“ProNex has made this transition process unimaginably easier than I could have hoped. Somehow, they made it seem easy.”
BH&W is Rapidly Growing Everyday
As our nation moves towards a healthier lifestyle, ProNex Inc. vision is simple; always look ahead to make sure that the technology & clinical workflow integrate together as seamless as possible and connects the doctor to their patients using technology.
Of course, within such a large practice, any change like this takes work and time.
Allen Troatman - Clinic Manager – Bariatric Health & Wellness
“Our day-to-day workflow is significantly better. Our employees have a better work life balance with the new ease of charting and documenting. Also, closing out at the end of month, daily accounting practices, as well as inventory have all become significantly easier. I would recommend this program and team to any and all looking to better, or even start their practice.”
If you are truly looking forward to establish a higher standard of clinical care within your practice, then apply here to see if ProNex Inc. can help yield better communication with your patients.