How to Balance Skills and Potential in IT Hiring
Steve Fleurant
Chief Executive Officer at Clair Services | Driving IT Infrastructure and Software Development
The IT industry is constantly in flux. New technologies emerge dizzily while existing ones evolve faster than you can say “cloud migration.” This rapid evolution presents a unique challenge during the IT recruitment process: Do you prioritize candidates with the exact skills needed today, or do you bet on those with strong fundamentals and the potential to adapt to tomorrow’s demands? How do you deal with a candidate who does not tailor his resume to the job he is applying for? How much do you understand about the skills needed for the job you are recruiting for? What skills are transferable or equivalent?
The Allure of the Plug-and-Play Expert
On the surface, hiring someone with the precise experience for your current tech stack is a no-brainer. Automated systems like Applicant Tracking Systems (ATS) and resume checkers reinforce this approach. While efficient at filtering for keywords and specific skills, these tools often prioritize immediate compatibility over long-term potential. They also only look for the keywords in the job description, leaving out any potential synonyms or transferable skills.
Here’s why the “plug-and-play” approach is tempting:
Reduced Onboarding Time: Experts hit the ground running, requiring minimal training and supervision, translating to quicker contributions and a faster return on investment.
Immediate Problem-Solving: They possess the specific knowledge to tackle your current technical challenges, potentially saving time and resources.
Precise Skillset Alignment: Their resumes tick all the boxes, providing confidence and certainty in hiring.
However, this seemingly straightforward approach has its pitfalls:
Technological Obsolescence: What happens when your current system becomes outdated? Experts risk becoming siloed, their value diminishing alongside the technology they mastered.
Adaptability Challenges: A rapidly evolving landscape demands adaptability. Experts, comfortable in their niche, may struggle to learn new systems and languages. They also struggle to set up the systems they are experts in if there are some integrations with another technology.
Stifled innovation: A team of specialists may lack the diverse perspectives and foundational knowledge to drive innovation and problem-solving in novel ways.
Potential Cost Implications: Replacing specialized skills in a volatile market can lead to higher salaries, recruitment costs, and possible project delays.
The Case for Fundamental Strength and Adaptability
Investing in candidates with strong fundamental skills, while potentially requiring more upfront training, offers significant long-term advantages:
Future-Proofing Your Workforce: A solid understanding of core IT principles equips individuals to learn and quickly adapt to new technologies.
Higher Ceiling for Growth: Fundamentals lay the groundwork for continuous learning and development, potentially leading to innovation and exceeding initial expectations.
Flexibility and Agility: A team with solid fundamentals can pivot more effectively in the face of technological shifts, minimizing disruption and maintaining a competitive edge.
Different mindset: Fundamentally sound engineers have a can-do attitude that helps them solve even the most complex issues. Depending on their experience, they have been doing this for a long time, and it has become natural.
However, this approach requires a shift in perspective:
Embrace a Growth Mindset: Look beyond immediate expertise and assess a candidate’s passion for learning, problem-solving skills, and adaptability.
Invest in Continuous Learning: Provide opportunities for professional development, encourage exploration of emerging technologies, and foster a culture of continuous improvement.
Reimagine the Hiring Process: Move beyond keyword-driven filtering and incorporate assessments that evaluate problem-solving, critical thinking, and adaptability. Or include the fundamental keywords, widen the net, and ensure you do not miss an excellent candidate.
Finding the Balance: It’s Not a Dichotomy
The ideal approach to IT recruitment isn’t about choosing one side over the other but finding a balance between immediate needs and long-term vision. Here’s how:
Define Your Needs Clearly: Clearly articulate your immediate project requirements and long-term technological vision.
Look Beyond the Resume: Evaluate a candidate’s passion, learning agility, and problem-solving abilities through coding challenges, portfolio reviews, and behavioral questions.
Assess Cultural Fit: Prioritize curious, adaptable, and eager individuals to contribute to a culture of continuous learning and innovation.
Invest in Onboarding and Development: Even experienced hires benefit from onboarding tailored to your specific environment. Provide opportunities for continuous learning to keep skills sharp and adaptable.
Tips for Recruiters: Navigating the Expertise vs. Fundamentals Dilemma
Look Beyond Keywords:
Focus on transferable skills: Identify skills that translate across different technologies, such as problem-solving, analytical thinking, and communication.
Explore projects and portfolios: Review personal projects, GitHub repositories, and online portfolios to assess a candidate’s practical experience and passion for learning.
Ask open-ended questions: During interviews, delve into a candidate’s thought process, problem-solving approach, and ability to learn new concepts.
Decode Technical Jargon:
Collaborate with technical experts: Partner with senior developers or technical leads to understand the core skills and concepts required for the role.
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Utilize online resources: Stay current on technologies and terminology using online platforms like Stack Overflow, GitHub, and industry blogs.
Don’t be afraid to ask clarifying questions: If a candidate uses unfamiliar jargon, politely ask for clarification to ensure a shared understanding.
Assess Learning Agility:
Inquire about past learning experiences: Ask candidates how they acquired new skills, overcame technical challenges, and stayed updated in their field.
Present hypothetical scenarios: Present real-world problems or technical challenges and assess the candidate’s approach to problem-solving and learning.
Look for evidence of continuous learning. Inquire about personal projects, online courses, certifications, or other initiatives demonstrating a commitment to ongoing development.
Go Beyond the Technical:
Evaluate soft skills: Communication, teamwork, and problem-solving abilities are crucial for success in any IT role.
Assess cultural fit: Determine if the candidate’s values, work ethic, and communication style align with your company culture.
Consider personality and work style: Both introverted and extroverted individuals can thrive in IT roles. Focus on finding the right fit for your team dynamics.
Please do your research: A tight deadline and a quota to meet make it hard to dedicate time to due diligence. Information Technology requires different fundamentals for different skills, but the habit of doing your homework will pay off in the long term. When the hiring manager asks for specific skills, try to drill down to the fundamentals needed. Remember that you can capture your findings in a single document that will become your master file for recruiting the best IT people every single time.
Expert vs. Generalist vs. Fundamentally Sound:
It’s essential to differentiate between these types of candidates:
Expert: Someone with deep knowledge and experience in a specific technology or tool. Their strength lies in immediate contribution, but they can limit adaptability.
Generalist: Someone who can work in different areas of IT at a surface level. They offer flexibility but may lack deep expertise in a specific domain.
Fundamentally Sound: A strong understanding of core IT concepts allows adaptability, quick learning of new technologies, and sustained growth.
Who will manage your IT department in the future: The expert or the fundamentally sound?
Many companies, pressured by the need to fill immediate skill gaps, prioritize candidates with expertise in the flavor-of-the-month technology. While this approach can yield short-term gains, it neglects a vital component of long-term success: leadership. A fundamentally sound engineer, grounded in core principles and possessing a breadth of knowledge, has a significantly higher potential to blossom into an effective leader who can steer your entire IT department through the ever-shifting tech landscape.
Why Fundamentally Sound Engineers Make Better Leaders:
Adaptability as a Superpower: Technology is fluid, demanding constant adaptation and a thirst for learning. Fundamentally strong engineers thrive in this dynamic environment. Their grasp of core principles allows them to quickly pick up new skills and adapt existing ones to solve emerging challenges, making them agile leaders in the face of technological shifts.
Seeing the Forest for the Trees: Specialists often possess incredible depth in a single area but can lack the broader perspective required for effective leadership. Conversely, engineers with a solid foundational knowledge base develop a holistic understanding of how different IT components interlock. This “big-picture” viewpoint is invaluable in making strategic decisions that impact the entire department, not just a siloed segment.
Communication Beyond the Code: Effective leadership necessitates clear communication with technical and non-technical audiences. Engineers well-versed in fundamental principles can effortlessly bridge this communication gap. They can explain complex technical details in layperson’s terms, fostering stronger collaborations across departments and facilitating smoother workflows.
Mentoring the Next Generation: A strong foundation equips engineers to lead and mentor. They possess the knowledge and experience to nurture your organization’s next generation of IT talent, cultivating a culture of continuous learning and improvement. This mentorship fosters a more robust and self-sufficient IT team, reducing reliance on external hires.
Navigating the Unknown: In the constantly evolving world of technology, solving problems you’ve never encountered before is paramount. Strong fundamentals give engineers the critical thinking and problem-solving skills to navigate uncharted territories, which later translates into confident leadership that thrives in ambiguity and is ready to tackle any challenge.
Beyond Technical Prowess: The Intangibles
Beyond the tangible benefits of their adaptable skillset, fundamentally sound engineers often possess intangible qualities that make them exceptional leaders:
Curiosity: A genuine thirst for knowledge, coupled with an inquisitive nature, pushes them to explore different areas of IT, fostering a more comprehensive understanding of the technology landscape.
Passion for Technology: Their passion isn’t limited to a single tool or language; it’s a love for technology as a whole, fueling their dedication to finding the best solution for any problem.
Strong Work Ethic: One way to understand the foundational principles of your field is to dedicate time and thorough effort to high-quality work, qualities that naturally extend into their leadership style.
Ultimately, the most successful IT teams are built on a foundation of specialized expertise and adaptable, fundamentally sound individuals. By looking beyond immediate needs and fostering a culture of continuous learning, organizations can create a workforce ready to thrive in the ever-evolving world of IT. You’re also building an agile, adaptable, and self-sufficient IT department primed to face any challenge and lead your organization toward lasting success in our technology-driven world.
This article was originally published on clairservices.com