How to Avoid Passive Aggressive E-Mails
Here are 3 Passive-aggressive e-mail responses:
1. Per our conversation, this is a passive-aggressive response. A better way to approach it is to ask if everything is okay or if there is anything you can do to help. We assume people know what they're doing, and we put so much pressure on people, thus allowing them an inability to be vulnerable and admit they need assistance.
a. Let people know you're there for them if they need help.?
b. Offer your contribution in any way possible, whether offering to help with a task, listening, or just being a support system.?
2. Another example of e-mail gaslighting is "just to be clear." This e-mail creates a sense of doubt in the recipient's mind by implying that the recipient is unclear about their intentions. It's overstepping and can lead to a contentious work environment. A better way to address this might be Hi, Can you clarify what you are trying to accomplish with this project??
3. The last e-mail trigger I'd like to interrogate is "I've cc'd the appropriate parties." Overly cc'd e-mail irks my nerves. It shows that a. you can't effectively communicate or b. You feel like you need to use some intimidation on the e-mail recipient.
Others that come to mind but still need to make the final draft are A. I think you need to be more capable of doing that. B. I think you're overreacting, and C. You're being too demanding.?