How to avoid fraud when shopping online

Online shopping has become the norm for millions of people worldwide. For the first time, the Netherlands announced that it has more online shops that brick and mortar. And the trend is likely to follow in other countries, too. But, as the saying goes – there’s a cloud at the end of this silver lining, namely the risk of getting scammed. So, how do we avoid websites with poor quality or fake products?

??Only shop on reputable websites

Spend a few moments doing a bit of research about the merchant you are about to hand your money to and check for reviews from previous customers to see if they have had positive experiences with the store.

???While you are at it, try and look for a valid and professional-looking email address, phone number, and physical address for the store.

??Be cautious of too-good-to-be-true deals

Try and compare prices from different sellers and always keep in mind that there is a fair price for each product and anything that falls deep below that might trigger some questions.

??Use secure payment methods

Before making a payment, have a look at the URL to make sure the website has a secure connection (e.g. “https” and a padlock icon in the address bar). Stick to trusted payment methods, like a credit card or PayPal, and avoid making payments through wire transfers or money orders.

??Check your bank statements regularly

Make a habit of reviewing your accounts once or twice a week. Additionally, you can sign up for the option to receive mobile notification alerts whenever you perform transactions.

??Avoiding fake products

Unfortunately, although the internet has brought great opportunities for retail, it also provided a haven for scammers wanting to sell counterfeit products. TIPS to avoid them:

? Look for authenticity certificates or seals from the manufacturer. Even if at a first glance a fake product may appear identical, on a closer look, you might be able to spot some differences. Logos might be badly reproduced and trademarks are usually deliberately misspelt.

? Check product reviews. If you cannot find such reviews on product pages, or you have a feeling that the reviews are fake, then you should take a step back.

? Check the product’s packaging for any signs of tampering. The packaging of fake products is often dubious and lacks holograms, control numbers, or other security measures.

??Be aware that all online shops registered in the EU abide by the national authorities for consumer protection, and in case you want to raise an issue, you are covered by the laws which govern these institutions. If you have received your product and you are not happy with it, it is your right to be able to send it back and get a refund.?

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