How Automation Can Help You To Scale Your Business
Kira Tchernikovsky
Zoho Advanced Partner | DMAP Digital Advisor | Business Automation for Small and Medium Businesses
Competitive edge is a piece of information, a skill, a process, a product, or a resource that competitors don't have, giving you an advantage. At Customerization we believe business automation can be that key differentiator. In this LinkedIn?newsletter edition we will cover:
The Small Business Summit in Toronto was a great opportunity to learn about all the hot topics in small business! Our own Kira Tchernikovsky presented a Business Workshop on Business Process Automation.?
If you missed it, here are some key takeaways:
If you’d like to receive the deck Kira shared, just send an email to [email protected]
The Summit was a great testing pad to check whether what Customerization does is clear.
What we found is that there are 2 distinct services:
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Read more on Customerization's acceptance as a CDAP Advisor here .
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“Quinta Quinoa is a 100% local Canadian quinoa grower that produced the first commercial quinoa naturally developed in Ontario and is now grown across 5 provinces.? Quinta Quinoa is packaged and sold to retailers directly as well as through distributors.
We have been using Zoho software for a number of years to manage our business.? One of the areas we knew could be improved was our ability to trace and tag product issues to customer communications.? We had two different audiences that needed this critical communication and no real easy way to make it happen with our current strategy.
Customerization knows Zoho inside and out, and so they were never forcing a solution on us, but rather spent time truly understanding what we had built to date, and how they could create a solution with the desired outcome - the ability to quickly communicate with retail customers as well as distributors to take action on important product information.
?They built a solution right in Zoho that integrates within our current setup rather than risking another separate stand-alone solution that would result in data duplication and process inefficiencies.
?The Customerization team works as a true partner.? They are focused on the end goal and outcome, and have a ton of ideas on different ways to optimize your Zoho implementation.”
Jamie Draves , President and CEO Quinta Quinoa
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