How to Ask the "Right" Questions of the Customer!
ICL Coatings Additives: HALOX? LOPON? POLYRON?
Bust The Rust with HALOX? corrosion inhibitors & Knock Out Agglomerates and Foam with LOPON? & POLYRON? additives!
More information here!....
Are you curious about what others ask? Locate ‘Frequently Asked Questions’ and you will see what other chemists & formulators ask as well!” How do you ask the correct question? Easy! Just use "GRAFTPILES" to determine the best recommendation with the experts!
Ask Questions– use "GRAFTPILES" to determine the best recommendation. The HALOX? team is available for technical support and advice. Detailed recommendations against our competitive products are available upon request.?
More FAQ'S & Answers are on the website!
?? Where can I find an SDS?
??How do I know which product is best for my application?
??Where can I purchase products?
??Are there starting point formulations available for your products?
??Where can I request samples of your products?
??Is there technical information I can preview before requesting a sample?
??Is it possible for my company to receive additional training on the use of your products??
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Other Q&A's:
?? What is the most important factor in making a recommendation against a competitive product? Resin chemistry and medium (solvent vs. water).
?? When do I recommend an inorganic versus organic? Inorganics are the least expensive option and usually the first choice. Secondly, recommend an organic as a synergist. Only recommend an organic as a standalone if clarity of the film is critical.
?? Why would I recommend one organic versus another? What performance property requires improvement? Adhesion, blistering, etc.
?? What support does HALOX? offer versus the competition? We offer a full service Sales and Technical staff including product evaluations, seminars, and customer visits.
?? Do you compete on price? No, HALOX? is not a price seller. We recognize the need to be competitively priced and review situations on a case by case basis when provided with competitive landscape details.
All these questions can be answered on our www.Halox.com website! If you need additional guidance let my teammates know and we will be there to help you! Feel free to engage with us, and leave a comment, or direct message us.
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1 年Love this. With all the considerations that go into making a high performance coating, it’s easy to forget all the info needed to make an informed recommendation. This is a great way to ensure all the project conditions are met upfront