How an AR Cleanup from QHCR can help your Skilled Nursing Facility

Managing your accounts receivable, or AR, is vital to maintaining a healthy cash flow. However, not every account is going to process smoothly, and some will end up as aged claims. This article will investigate common AR and aging pitfalls, and why an AR Cleanup from Quality Healthcare Resources makes for a great solution.

How do communities typically manage their AR?

Each community has its own tracking system which their office managers will use for collections. And while the SNF billing process occurs continuously, staff typically manage collections on a cyclical basis. At the beginning of the month, office managers finalize charges from the prior month and then prepare and submit claims. Mid-month, outstanding AR balances from previous months are researched and additional collection attempts are made. Oftentimes it is only at the end of each month that an office manager will have time to work on their aged accounts and they may not get through all account balances. This leads to situations where aging balances grow over time and claims may end up being written-off due to timeliness, which in turn, disrupts and affects cash flow. Communities facing issues with resolving their aging can consider hiring an RCM company like Quality Healthcare Resources to conduct an AR Cleanup and get them back on track.

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What does a QHCR AR Cleanup involve and why does it matter?

A QHCR AR Cleanup involves working with the community to resolve unpaid aged claims. QHCR will work each outstanding account balance to determine why the claim was not paid and take appropriate action to ensure payment. This could mean tens or hundreds of thousands of dollars back to your community.

While some account balances may need to be written-off, an AR Cleanup will resolve all aging balances assigned to QHCR. This will free staff to focus on their daily operations managing their community instead of spending time working on aged receivables.

Why should you get an AR Cleanup from QHCR?

Expertise

Knowing how to bill is one thing, having the expertise to resolve unpaid or rejected claims is another. QHCR has a full staff of expert billing specialists with a vast knowledge base and years of long-term care billing experience. QHCR has expertise in Medicare, Managed Care, Medicaid, and other payers. Instead of your team spending scarce time and resources developing the expertise to handle difficult claims, an AR cleanup from QHCR can be a convenient alternative.

Get help and get it quickly

When aging builds up, it can become a tremendous burden for the community, taking their attention away from important daily operations. Partnering with QHCR offers a quick solution to resolve unpaid account balances and improve community cashflow. An AR cleanup is a limited service, where a community contracts QHCR to deal with accounts within a set time period and select payers, all determined by the community. An AR cleanup engagement will free up staff time to focus on what matters: patient care and other internal operations.

Helping with staffing shortages

Given how difficult hiring has become over the last few years, oftentimes office managers who deal with aging are overextended. If your community is struggling to fill all its back-office roles, getting help from QHCR with an AR Cleanup is an effective way to bridge the gap while dealing with staffing shortages.

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Bonus: AR cleanup is a win-win for everyone

The fees for a QHCR AR cleanup service are based on a percentage of revenue collected on outstanding balances. We do not get paid if you do not get paid. Hiring QHCR is a clear positive ROI, as the initial investment cost will pay dividends with the expanded cashflows we deliver.

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What does QHCR’s AR Cleanup Process look like?

If an AR cleanup could benefit your community, QHCR can help. Once you’ve decided to hire QHCR, a representative will reach out and set up a time touch base and see where we can help. QHCR will request a copy of your community’s aging which our expert staff will analyze. QHCR’s representative will then reach out to your community with any follow-up questions to gain further insights and then develop a custom solution. If your community chooses to move forward with QHCR’s services, a billing specialist will be assigned and will start work on the account balances and provide regular updates and reports on the progress.

Communities will start to see their cash flow improve quickly as QHCR uses its expertise to resolve the trickiest of claims. With an outstanding reputation and proven history of reducing AR in a short time, QHCR is a preferred partner for many communities. Our billers have familiarity with different state regulations and insurers across the US.

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How to get started with an AR Cleanup

If you are interested in an AR Cleanup, please contact a sales representative through our website. We can provide you with a complementary AR Assessment to give you a better picture of how QHCR can help your community.