How AMS Providers Can Automate Triage & Wipe to Increase Throughput + Decrease Operational Costs

The Repair & Refurbish Market Opportunity

With consumers opting to purchase new mobile phones, in spite of the high price points, and with cellular providers encouraging phone lease and replacement plans – there has never been greater pressure on aftermarket service providers to do more with less, and do it faster and at lower costs.

And, the motivation should be great. This is an industry that is estimated at $4 billion, with an annual growth rate of 5.5%, and with no one player that has majority market share (Ibis World).

Among the main capabilities required for capturing the opportunity of this lucrative market is knowing how to have a fine-tuned balance between increasing throughput while decreasing costs – specifically with two strategic processes: triage and wipe. Read More