How will AI transform the role of HR?
David Green ????
Co-Author of Excellence in People Analytics | People Analytics leader | Director, Insight222 & myHRfuture.com | Conference speaker | Host, Digital HR Leaders Podcast
We’ve just wrapped up Series 36 of the Digital HR Leaders Podcast at Insight222 . While the conversation with guests in each episode explored a myriad of different topics, the one common question for each episode was: How will AI transform the role of HR?
A summary of each episode together with associated links follows:
Sponsored by our friends at ScreenCloud
Series 36 of the Digital HR Leaders podcast is brought to you by ScreenCloud - the digital signage platform that helps HR teams at over 10,000 organisations around the globe to elevate their digital employee experience, with 'screens that communicate' - Easy for IT to set up, Easy for HR to use, And, Easy for employees to engage with. To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity, and improve compliance, visit ScreenCloud.com .
EP1: THOMAS RASMUSSEN, DAWN KLINGHOFFER, AND JEREMY SHAPIRO – How will AI Impact People Analytics (and HR) in 2024 and Beyond?
In 2024, people analytics is facing a pivot point.? And that pivot point is focused in on AI and Machine Learning, and how that's both creating advantage for organisations, and also a great deal of activity and work in HR that the data science analytics teams inside of HR have a unique position to look into.
In a special episode of the Digital HR Leaders podcast to kick off the year, my guests were three leaders who between them in their 40+ years in people analytics have done much to shape the field: Thomas Hedegaard Rasmussen , Dawn Klinghoffer , and Jeremy Shapiro .
In our conversation, Thomas, Dawn, Jeremy and I discuss the outlook for people analytics in 2024 including:
Listen to my conversation with Thomas, Dawn and Jeremy on Apple, Spotify or your podcast app of choice, by visiting the Digital HR Leaders podcast homepage and clicking the corresponding logo.
Connect with Thomas , Dawn and Jeremy on LinkedIn, and access the resources discussed in the episode:
EP2: SERENA HUANG – How to Enhance Your Career in People Analytics
AI is also starting to transform how HR views analytics, which is very exciting. There's a lot of technology that really shortens the time from data to insights.
In the second episode of the series, my guest was Serena H. Huang, Ph.D. , who has led people analytics functions at companies including GE, PayPal and Kraft Heinz, and is now the Founder of Data With Serena?? .
In our conversation, Serena and I discuss the common career paths observed in the people analytics field and how they have evolved over the years.
Serena and I also discuss:
With new advancement in AI, we can do a lot of things with the data on employees in real time. Should we? It's a different question.
Listen to my conversation with Serena on Apple, Spotify or your podcast app of choice, by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.
Connect with Serena on LinkedIn and on Twitter @SerenaHuangPhD . You can also subscribe to her newsletter, From Data to Action , and find out more about Serena’s work at Data with Serena .
?
EP3: KAZ HASSAN AND LUKE FARRUGIA – How to Bridge the Gap Between Customer and Employee Experience
Before you invest in resources and new technologies, you need to understand your audience – in this case employees. What they require, what they desire, in order for employees to be engaged, productive and as compliant as possible in the workplace.
In the middle episode of the series, I was delighted to welcome Kaz Hassan , Employee Experience Industry Leader at Unily , and Luke F. , VP of Marketing at ScreenCloud . Kaz and Luke bring unique insights and expertise on the topics of employee experience, internal communication, and digital transformation, having both dedicated their careers to helping businesses improve their employee and customer experiences alike.
In this episode, listeners can expect to learn:
61% of frontline workers believe that the information that is shared on their workplace screens helps them to become more engaged with the wider business; 59% think that they've become more productive; and 62% say they've become more data literate.
Listen to my conversation with Kaz and Luke on Apple, Spotify or your podcast app of choice, by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.
Connect with Kaz on LinkedIn, and find out more about the work he does at Unily . You can also connect with Luke on LinkedIn, and find out more about ScreenCloud .
?
EP4: ERIC SIEGEL - How to Overcome AI Adoption Challenges in HR
Upskilling...is first and foremost the most important thing. The thing that makes this technology successful is people.
My guest for the penultimate episode of the series was Eric Siegel , the author of a new book, The AI Playbook: Monitoring the Rare Art of Machine Learning Deployment. Eric and I discuss how to successfully deploy machine learning in organisations, through the six-step model outlined in Eric’s book, and how this can be applied in HR.
In the episode, listeners can also expect to learn more about:
The ethical questions really start to arise when...these models can drive very consequential decisions as far as whether you get a job, whether you keep the job, all these consequential decisions that really matter and affect individuals.
Listen to my conversation with Eric on Apple, Spotify or your podcast app of choice, by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.
Connect with Eric on LinkedIn, and find out more about the book: The AI Playbook: Monitoring the Rare Art of Machine Learning Deployment.
?
EP5: BERNARD MARR - How AI, Generative AI and Analytics is Fuelling Data Driven HR
AI is the most powerful technology humans have ever had access to... it can help us automate many of the administrative tasks... freeing up HR teams to do the more strategic, important things.
In the final episode of the series, my guest was Bernard Marr , author of more than 20 books including the recently published second edition of Data-Driven HR: How to Use AI, Analytics and Data to Drive Performance . As well as having his finger firmly on the pulse when it comes to new technologies, Bernard’s superpower is his ability to take often complicated concepts and explain them in a language that everyone can understand.?
In our conversation, Bernard and I dive into the potential benefits and challenges of incorporating AI into HR programs. We discuss the importance of finding a balance between data-driven decision-making and human expertise, the role of ethics and how to ensure we prioritise the ‘H’ in HR.
Bernard and I also discuss:
We're seeing a complete transformation over the next five to ten years of how people analytics will be done in organisations... moving from a pull to a push concept... this helps HR teams who sometimes don't necessarily love data analysis, to analyse data and extract those insights in a much more human way.
领英推荐
Listen to my conversation with Bernard on Apple, Spotify or your podcast app of choice, by visiting the Digital HR Leaders podcast homepage and clicking the corresponding image.
Join the close to 1.5m other people that follow Bernard on LinkedIn, follow him on Twitter @BernardMarr and find out more about his work at bernardmarr.com . You can also find out more about the books we discuss in the episode: Data-Driven HR: How to Use AI, Analytics and Data to Drive Performance (which is available now) and Generative AI in Practice: 100+ Amazing Ways Generative Artificial Intelligence is Changing Business and Society (which is available for pre-order ahead of its publication on March 28, 2024).
?
WATCH THE VIDEO HIGHLIGHTS OF SERIES 36
You can also watch each episode on the?myHRfuture YouTube channel . ?A playlist collating these videos together can be viewed below:
THANK YOU
Thanks to all our guests in Series 36 as well as well as Luke F. and the ScreenCloud team for sponsoring this series of the Digital HR Leaders podcast. Thanks too to Manpreet Randhawa , Stefan Kesi? , Jasmine Panayides , and the team at Insight222 and myHRfuture for bringing the podcast to life.
We’ll be back with Series 37, which kicks off on Tuesday February 28 with an episode on the strategic workforce planning journey at Microsoft with Rebecca Thielen . Don’t miss that one!
?
SUBSCRIBE TO THE PODCAST AND NEWSLETTER
If you enjoy a weekly dose of curated learning (and the Digital HR Leaders Podcast), the?Digital HR Leaders newsletter ?comes out every Tuesday –?subscribe here .
?
WOULD YOU LIKE TO SPONSOR A SERIES OF THE DIGITAL HR LEADERS PODCAST?
If you’re interested in sponsoring a series of the podcast, please get in touch with Manpreet Randhawa at [email protected] .
?
DOWNLOAD THE LATEST INSIGHT222 PEOPLE ANALYTICS TRENDS RESEARCH
We’ve recently released our fourth annual People Analytics Trends report: Investing to Deliver Value: A new Model for People Analytics , which is now available to download via the link – or by clicking on the image below.
CATCH UP ON THE 2023 EPISODES OF THE DIGITAL HR LEADERS PODCAST
You can access all previous episodes of the Digital HR Leaders podcast going all the way back to our first episode with Sharon Doherty (she/her) in May 2019, by going to the Digital HR Leaders homepage .
Series 28 (Sponsored by Gloat )
Series 29 (sponsored by Workday )
Series 30 (sponsored by Orgvue )
Series 31 (sponsored by ChartHop )
Series 32 (sponsored by Worklytics )
Series 33 - Sponsored by Visier Inc.
Series 34 - Sponsored by eQ8
Series 35 - Sponsored by HiBob
ABOUT THE AUTHOR
David Green ???? is a globally respected author, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work.?As Managing Partner and Executive Director at Insight222 , he has overall responsibility for the delivery of the Insight222 People Analytics Program, which supports the advancement of people analytics in over 90 global organisations.?Prior to co-founding Insight222, David accumulated over 20 years experience in the human resources and people analytics fields, including as Global Director of People Analytics Solutions at IBM. As such, David has extensive experience in helping organisations increase value, impact and focus from the wise and ethical use of people analytics.?David also hosts the Digital HR Leaders Podcast and is an instructor for Insight222's myHRfuture Academy . His book, co-authored with Jonathan Ferrar, Excellence in People Analytics: How to use Workforce Data to Create Business Value was published in the summer of 2021.
SEE ME AT THESE EVENTS
I'll be speaking about people analytics, the future of work, and data driven HR at a number of upcoming events in 2024:
More events will be added as they are confirmed.
Exciting insight!!
HR Strategy | Talent Retention | Talent Management | Performance Management | HR Business Partnership | People Operations
9 个月It seems like blink of an eye HR has become from a support function to the backbone of business success and AI and ML augmenting HR is just too good to be true. What I find missing is, how to transition HR professionals from conceptual/soft skills to technical/hard skills. I strongly believe that HR professionals will have to undergo a massive and rapid transformation to be ahead in the Gen AI game. What are your thoughts?
Helping founders and consultants grow and monetize on LinkedIn in 90 days | Learn how to write posts in a way that attract leads
9 个月Incredible lineup! Excited to explore AI's impact on HR through these insightful discussions. Thanks for sharing these valuable resources!
Founder of Machine Learning Week, former Columbia professor, bestselling author
9 个月Thanks again for having me on the show, David!
HR Tech Expert | Experienced Leader | Army Veteran
9 个月It’s on my hearlist! Can’t wait!