How AI Sabotages Your Consulting Business
Andrew Lawless
Investor | AI Consulting Innovator | Founder, High Performance Consultant Academy? | Transform Your Consulting Firm with AI Automation, Predictive Analytics & NLP | Master Client Acquisition & Streamline Service Delivery
AI is advancing at lightning speed - if you’re not leaning into it, you’re already behind, right? But is all the hype actually helping, or could it be quietly sabotaging your success?
From creating digital avatars to fully virtualizing your entire consulting business, I am fully focused on helping my students in the High Performance Consultant Academy integrate AI into their businesses. But today, I warned my students not to follow my lead.?
Here’s why.
In a world overflowing with AI tools, automation platforms, and processes that seem to change every minute, it’s easy to feel left behind. You might be thinking, "But won’t I lose my personal touch?" or "Clients come to work with me, not a machine." We've all been there - feeling hesitant, worried that we might be moving in the wrong direction.
Here’s the truth: there’s no such thing as “falling behind” in AI as long as you’re steadily implementing forward. Progress is more important than perfection.
Perfectionism is the enemy of growth in most businesses. The verb " to perfect" literally means "to improve over time." We cannot improve something unless we release and use it first. We don’t wait until it magically becomes flawless; we start, adjust, and evolve. That’s how AI works too.
Here’s the critical question: Are you focusing on the right things?
The challenge isn’t about adopting AI as fast as you can. It’s about adopting AI strategically. If you’re consistently moving forward, even at a slower pace, you’re building a solid foundation. But here’s the critical question, though: Are you focusing on the right things?
The true danger comes when AI becomes a distraction, pulling your attention away from what really matters—building relationships, getting leads, and delivering exceptional results. Time spent understanding AI tools might be taking you away from closing deals or improving your sales funnel. At the end of the day, the goal is simple: Return on investment.
Here’s where consultants, especially owners of niche or boutique firms, often trip up: they get lured by the “next big thing,” whether it’s the latest AI tool or digital trend, without asking a key question: Is this helping me deliver more value faster and easier?
You only have limited time and money - is AI worth it?
Taking time to understand how AI tools best support your specific processes ensures that you’re using it smartly - whether it’s automating repetitive tasks or refining your lead generation. And that’s time away from your clients, or working on your deliveries, or getting more leads.
We only have so much time and money to spare, and that's why I am asking you: “Does implementing AI give you a better return on investment than, say, advancing your sales funnel?” What really sabotages niche and boutique consultants' efforts to catch up on AI is letting competing interests steal their focus. Everything seems important and urgent: “What now? We’re building digital avatars now? Where am I missing out?”
Take a moment and breathe.
This rush to implement every new shiny tool is where we lose focus. Are you old enough to remember the frenzy around ERP (Enterprise Resource Planning) systems that were supposed to revolutionize business management? Or when social media exploded, and every consultant was told they had to be on every platform—Facebook, Twitter, Instagram, LinkedIn—to build an audience?
What about the SEO craze of the 2010s, when consultants became obsessed with stuffing their content with keywords to manipulate search engine rankings? Yes, it generated traffic, but it alienated potential clients who were looking for value, not just buzzwords.
The key to AI success is Asperger's-like focus.
Success in consulting has never been about being first to the latest trend. It’s about solving real problems efficiently and effectively. Your clients don’t care how cutting-edge your AI tools are. They care about how fast and easy you can solve their problems.
Asperger's-like focus is key for any business growth (as evidenced in Bill, Elon, Mark, and the likes), and shiny objects, quick fixes, or yet another tool that promises the moon have always wanted to grab our attention away.
We must blend them out.
Here’s where I need to be very clear: not all AI tools will benefit your business right now. The real risk comes when AI becomes a distraction, pulling your attention away from the core drivers of your business - building relationships, securing leads, and delivering exceptional results.
Not all AI is created equal.
It is also true that dismissing AI entirely could be just as harmful. When strategically implemented, it can enhance your ability to acquire clients, improve sales funnels, and even automate delivery processes. The key is to use AI selectively and smartly so it complements your growth and profitability and can be implemented with the time and money you have, rather than distracting from them.
The biggest challenge for consultants, especially owners of niche or boutique firms, is the temptation to follow every new AI trend that promises quick wins. But not all AI is created equal, and not all of it will immediately serve your business. For example, implementing a chatbot to automate client onboarding is great, but if your top priority is attracting new leads, that chatbot is just noise for the moment.
Here’s the crux: If AI doesn’t push you toward more clients, more revenue, or smoother delivery, it’s just noise.?
AI must matter now - or else...
That's why in the Academy, we operate using the five Consultant Business Motivators? - Product, Positioning, Prospects, Profits, and Processes. While all are important, we know that we can’t work on everything at once. Instead, we work in six-week cycles, and in each, we prioritize only two of the five motivators. This keeps us laser-focused on what matters most at the moment, allowing us to use AI when it serves our immediate goals - not just because it’s the latest trend.
Let’s make this concrete with an example. Imagine you’re desperate for new clients and cash flow, but instead of fine-tuning your sales process, you learn how to create a chatbot for onboarding. Sure, it’s important, but right now, it’s a distraction. You’ll get to it eventually, but today, your priority should be leads and the reduction of client acquisition costs, for example, by using HubSpot Sales Hub (with AI lead scoring) or Salesforce Einstein.
The onboarding chatbot can wait until the next six-week cycle when it aligns with your top priorities.
When AI is aligned with your priorities, it can make all the difference. AI can boost your business in almost all areas, from marketing automation to improving your sales funnel or helping you deliver services more efficiently. It’s about timing and relevance. Implement the right AI solutions at the right time, and you’ll see the benefits without the distraction.
Your top two Consultant Business Motivators should determine which AI solutions to implement now versus later. The mistake isn’t in adopting AI too early or too late, but in adopting it without a clear understanding of how it fits into your business goals. Stay focused on what drives your growth and results, and AI will naturally support you when the timing is right.
Ready to take control and avoid AI distractions? Join me in the High Performance Consultant Academy, where we’ll teach you how to integrate AI without sacrificing what matters most - growth, profits, and freedom. Start implementing forward, the smart way. Click here to book your Consultant Momentum Call , and we’ll figure out together which Consultant Business Motivators should drive your AI-implementation!
CEO Ibbaka Performance - Leader LinkedIn Design Thinking Group - Generative Pricing
1 个月At Ibbaka we are using generative AI (mostly transformer models) in many ways. Like everyone, we use them for research and summarization. We are also developing a framework and process to use them to evaluate the quality of our work and give recommendations for improvement. We are starting with Value Models and Value Stories and extending this to pricing models. This will get built into our Valio software platform next year. The larger goal is to be able to generate a value model and set of value stories, at first for specific customers, but then for the general case. All this is on the path to what we are thinking of as generative pricing, something we are doing a lot of work on.