How AI puts the ‘Human’ back into HR

It’s not a trick statement, riddle, or joke, it’s the truth. Let’s explore how AI puts the ‘human’ into HR. We start by going back to the beginning; HR has transformed significantly over the years. Traditionally, HR departments were primarily responsible for administrative tasks, such as managing employee records, processing payroll, and handling benefits enrolment. However, with technology able to do and assist with these tasks, the focus has shifted. HR very much has a seat at the table, and organisations see the value of including people in the business strategy.

This is where a new type of workload took precedence in HR. Making sure training, culture, well-being, experiences, appreciation and so on all support the flow of work, providing an employee experience worth sticking around for. It's for more sophisticated tasks like these where generative AI is enabling HR to streamline processes and refocus their productivity.

AI in HR

AI's impact on HR is multifaceted, spanning various functions within the employee lifecycle. One of the most notable areas is in recruitment. Using sophisticated algorithms, generative AI can identify top candidates, and even predict candidate fit with remarkable precision. This not only accelerates the hiring process but also ensures that HR professionals can devote their energies to engaging with candidates on a more personal level, rather than getting bogged down by administrative tasks.

Furthermore, generative AI is transforming onboarding, training, and performance management. Intelligent systems can deliver personalized training programs, and real-time feedback to employees, thereby enhancing their overall engagement and productivity. Moreover, AI-driven analytics enable HR professionals to gain valuable insights into employee performance, identify areas for improvement, and make data-driven decisions to optimize workforce outcomes.

This section could go on and on, but I think you get the gist. If you want to see more capabilities of generative AI in HR, visit WeSoar.ai .

Shifting Focus to Strategic Initiatives

Now we’ve seen how AI is streamlining routine tasks and freeing up valuable time, HR professionals are empowered to redirect their efforts toward more strategic and impactful initiatives. By focusing on activities that drive organizational growth, foster employee engagement, and nurture a positive workplace culture, HR will play a pivotal role in shaping the future of work.

What can they spend time improving? Engagement, Talent Development, Wellbeing, Diversity, Inclusion, Culture, and many more. All vital aspects of the employee experience that define people’s willingness and ability to perform at work.

Overcoming Challenges and Concerns

With generative AI taking a front seat in the workplace, there are of course big concerns and potential challenges. We’ve all seen Terminator! Seriously though, ethical and responsible use of AI-powered tools is essential for really achieving all the benefits they offer. Big things we’re focusing on and overcoming at WeSoar.ai :

Bais and Fairness: AI systems are trained on historical data, which may contain biases related to gender, race, ethnicity, or other protected characteristics. To mitigate this, ensure you choose a SaaS provider, like WeSoar, where professionals have trained the AI specifically to avoid this.

Privacy and Data Security: To mitigate these risks, organisations must ensure they implement robust data protection measures, such as encryption, access controls, and regular security audits. Additionally, organizations should be transparent with employees about the types of data collected, how it will be used, and the steps taken to safeguard their privacy rights.

Resistance to Change: Organizations should provide comprehensive training and support to employees to help them adapt to new technologies and workflows effectively. By involving employees in the decision-making process and soliciting their feedback, HR departments can foster a culture of collaboration and innovation.

To conclude

AI streamlines processes saves time, and enables HR professionals to focus on strategic initiatives that drive organizational success. From enhancing employee engagement and talent development to advancing diversity and inclusion efforts and fostering a positive workplace culture, AI empowers HR departments to elevate their strategic impact and shape the future of work.

At WeSoar, we have incorporated generative AI into many HR processes, offering the real advantages discussed in this article and more. To learn more about WeSoarGPT, get in touch with the team and we’ll set up a demo of our product range most suited to you.