HOW AI IS INFLUENCING MARKETING
Joseph Barnes
Professor, Journalist, Author: "Social Media Safety: What Parents and Teens Need to Know."
AI is poised to revolutionize marketing strategies in a manner similar to the advent of social media and mobile devices. Here's how:?
AI's Influence on External Marketing Dynamics
AI is changing the very foundation of how people find and consume information, forcing marketers to adapt. Key shifts include:
How SearchGPT and Perplexity are Changing the Game
Platforms like SearchGPT and Perplexity represent a new era of information retrieval. They offer:
AI-Driven Customer Insights:
·????? Sentiment Analysis: AI can assess customer feedback and social media conversations in real-time, allowing brands to understand public sentiment and respond accordingly. This goes beyond traditional surveys or focus groups, offering real-time actionable insights.
·????? Behavioral Segmentation: AI can help segment audiences not only by demographics but by real-time behaviors and preferences, enabling hyper-targeted campaigns.
AI in Ad Targeting and Buying:
·????? Programmatic Advertising: AI is revolutionizing ad buying by using algorithms to automatically purchase and place ads in real-time, optimizing for factors like audience, time of day, and platform engagement. This level of automation increases ROI and reduces human error.
·????? Dynamic Pricing: AI allows brands to offer dynamic pricing based on real-time demand, competitor pricing, and customer behavior. This technique helps optimize pricing strategies for conversions.
AI for Voice Search and Smart Devices:
·????? As more consumers use voice assistants like Alexa and Google Home, marketers need to adapt their SEO strategies for voice search optimization. AI plays a key role in interpreting and answering voice queries, making it essential to develop content optimized for these platforms.
Ethical AI Usage:
·????? Data Privacy and Ethical AI: While AI offers personalized experiences, it's important for marketers to address concerns about data privacy and ensure transparent, ethical use of AI. Consumer trust can be strengthened by promoting how data is collected and used responsibly.
·????? Bias in AI Algorithms: Marketers need to be aware of potential biases in AI algorithms that could inadvertently exclude or misrepresent certain demographics. Ensuring fairness in AI applications is critical for inclusive marketing.
Augmented Reality (AR) and AI:
·????? Immersive Experiences: AI is enhancing AR in marketing by delivering personalized virtual experiences, such as virtual try-ons for products or immersive brand storytelling. Combining AI with AR could provide consumers with highly engaging, tailored experiences.
AI in Influencer Marketing:
·????? AI can help identify the most effective influencers by analyzing their engagement rates, audience demographics, and alignment with brand values. This data-driven approach helps marketers partner with influencers who are likely to provide the best ROI.
AI for Sustainability in Marketing:
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·????? Sustainable Marketing Practices: AI can optimize supply chains and reduce waste, which helps brands market their sustainability efforts more effectively. Consumers are increasingly looking for environmentally responsible brands, and AI plays a part in achieving those goals.
Lessons from Past Technological Shifts
·?????? Social Media:?The rise of social media emphasized the importance of community building, authentic engagement, and user-generated content.
·?????? Mobile Devices:?The shift to mobile demanded responsive design, location-based marketing, and concise, snackable content.
These shifts highlight the need for marketers to be agile and adapt to evolving consumer behaviors and technological advancements.
Evolving Consumer-Brand Interactions
AI is fostering more interactive and dynamic consumer-brand relationships:
Key Takeaways for Marketers
References and Sources:
AI for Personalized Experiences:
McKinsey:?McKinsey is frequently updating the site with content of value.
"AI for Predictive Analytics" Harvard Business Review:?This article discusses how AI is used for predictive analytics in marketing, helping companies anticipate customer behavior and optimize campaigns. How AI Is Changing Sales
"AI for Content Creation" MarketingProfs:?This article explores the use of AI in content creation, covering tools and techniques for generating different types of content. How to Use AI to Create High-Performing Content
AI and Search: Search Engine Journal:?This source provides insights into how AI is changing search, including the rise of conversational search and personalized results.
Ethical Considerations of AI in Marketing: Harvard Business School:?Multiple articles examining the ethical implications of using AI in marketing, including data privacy and bias.Ethical Implications of AI in Marketing.
ChatGPT and Google's Gemini.
[Article detailed compiled by Joseph Barnes, [email protected]]
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