How to add multiple delivery addresses to SO Lines

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A typical prerequisite for the majority of D365 FO projects is: The customer has a network of branches and warehouses where orders are to be delivered (the "Ship To" address), and invoices for the customer should be sent to one office location (the "Bill To" address).

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Even though the demand is somewhat common, it is not as simple to accomplish in D365 as it might first seem.

Use Defaults purposes when possible

When initializing a new environment, you will find a set of predefined purposes under Organization administration > Global address book > Address and contact information purpose.

You can also create your own purposes to meet the requirements of your organization. A purpose describes how a particular address record or contact information record is used.

Pre-requisites to enable multiple delivery addresses:

Step 1: Navigate to Accounts receivable -> Setup -> Accounts receivable parameters -> Summary Update -> Split based on (Fast tab)

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There are two options for enabling the functionalities during confirmation, Picking list, Packing list and Invoice

a.????? Site

b.????? Delivery Information

When the respective features are enabled, for ex: If packing slip is enabled for delivery information, When the packing slip is generated, separate SO Lines would have separate address printed on them.

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Steps to add multiple address at SO Lines:

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1.????? Create a customer: Accounts receivable -> All customers -> Customers -> New

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2.????? Navigate to Address fast tab and add multiple address. Choose the purpose wisely.

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·?????? The address marked as Primary will be the default business address. If no additional address are added, the delivery/invoice address will be defaulted to this address.

·?????? The address created with purpose ‘Delivery’ will be the address where the Sales products will be delivered.

·?????? The address created with purpose ‘Invoice’ will be used to generate the Sales order invoice.

·?????? There are many other purpose which depending upon the client business, may be configured.

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3.????? Create a Sales Order and add more than one Sales order line.

Accounts receivable -> Orders -> All Sales order -> New -> Add Sales order lines.

4.????? Select a SO Line, expand Line details (fast tab) and navigate to Address tab. Click on Delivery address drop down and select the alternate address

5.????? See the below screenshot. Separate delivery addresses are updated for the SO Lines.

6.????? Post the Invoice

7.????? To preview the Invoice with updated address

a.????? Navigate to Invoice tab -> Journals -> Invoice -> Document -> View -> Original Preview

Thats it for now! I hope this article is useful.

Thanks,

Fareeda.