Housebuilders: How to ensure the best handover for a new development

If your development is to be handed over to an RMC, the help of a managing agent can mean all the difference to you and your residents.?

The main issues we have found, talking with developers and RMC Directors, has been the lack of communication, long periods of waiting and lack of a transparent process.?

One of the best things we've done in 2021 at Block Management UK is appoint a Business Integration Manager to allow our developer clients to easily hand off this part of their project.?

With the work of handovers being undertaken centrally at a single point within our sales and marketing team, we were able to apply project management software, review our written processes and set deadlines more easily. This results in a customer onboarding experience that can be repeated with each new development, rather than given to different property managers depending on the region/portfolio they cover.??

You can find out more about what our BIM is doing for new clients in our article.??