This is the House that UX Built

Two Key ?? Factors In #leadership ability to “train up” or develop UX & Product Development skills from within the company (instead of looking for external’s expertise)

1) candidates aptitude for problem Solving

2) candidates keen interest in doing User Centered Design in a Product Enhancements / New Product Innovation context

This is what defines a good UX Designer ???????

Customer-facing, Artistic Vision, Engineering Capabilities all important skills that are Trainable and secondary to the “innate & child-like joy” that a good UX Designer feels when taking things apart, breaking them down and putting them back together again better than they were before. You can’t teach that. #designthinking

In the past six months I worked on Four Applications for PricewaterhouseCooper’s internal Use. These were data intensive dashboard data visualizations for Financial Services. The Dashboard applications were designed by me (with inputs from the business partners) for the exclusive Use of PwC’s executive C-level business partners in the areas of Auditing, Assurance & Independence Assessments. One more app was a virtual notebook for Human Resources to keep tracking records on potential candidates for partnership in the firm (demographics, interview questions, security & personal Information, parent post-interview notes on candidate viability, match for business case, compensation and predicted $$ growth info, etc. 

All four of these apps were designed with a mobile first touch friendly approach intended to be optimized for iPad Retina Display, so technically iOS but with open source code widgets from AppKit 2.1 for Android and an overall “Material Design” look and feel -so basically a custom hybrid of IOS and React.js in an Angular Framework (that was evolved from the original concept prototypes created with bootstrap widgets in node.js framework. developed from a custom ‘design system’ that me and 2 other UX Architecture team members were responsible for developing & evolving over time. This Design library was made up of UI Controls within a consistent “Material Design” look and feel derived from official PwC font & color palette in conjunction with accent colors and custom functional UI control widgets that we developed internally for navigation bar, left hand navigation, scroll / combo select box, on off sliders, minimalist form field / data entry field design and High Contrast left navigation area buttons (primarily with no horizontal nav except on on screen with “record finder” sort of main menu area Like larger with Helvetic Neue text on a black or navy blue background WCAG 2.1 compliance for improved legibility and ‘fat-finger proof” touch screen design

 So what is meant by a hybrid approach blending iOS progressive disclosure of Information / Apple Interactions design style with (google-android) Material Design components and "Design System" built on react.js with AppKit 2.1 open source responsive UI Control widgets as baseline for You Company's own "Internally Developed" design library - UI toolkit or design-system 'sandbox' ?

Out of the three dashboard apps all were done with AppKit 2.1, Angular 4, HTML5, CSS plus UI-Presentation layer or CMS platform varied from one app to the other 1) Microstrategy 2) Tableau 3) Sales Force Lightning and the e-Binder for HR partner Direct admits was basically just homegrown JavaScript with open soucre element for a responsive table for the spread sheet like data, each line item in the table was clickable and brought up a smaller table of deeper drill down financial / statistical number crunching, there were integrations with 8 “System of Record” source Legacy DB’s of customer financial info as well as outside integration with “Factiva” news aggregator data

·         Service Application Design and UX Architect for RAD (Rapid Application Development) Team on PricewaterhouseCoopers US IT (Internal Business Apps Arch & Dev) Tampa US Internal Field Service (IT) office.

·         Created User Experience prototypes for 3 applications in Agile Kanban product lifecycle using Axure, Angular and VSTS.

·         Contributor to an Enterprise-wide effort to establish, standards, best practices, learning materials and a reusable component library or “UI Toolkit” to be shared to create a common look and feel across all internal US IT Service apps.

·         Worked on Responsive UI / UX for two applications the ‘View/Modify Reservations’ UX Flows & Wires & User Flows in Axure rapid prototyping Invision and the ‘Business Rewards’ Group Booking Feature, UX Architecture design docs in Omnigraffle with Axure,& Sketch Page mock-ups. Here’s a mock-up of it fto give you an idea, but the important data was removed and replaced with UX Process WBS in place of candidate info or Ind. Assessment data

Product Development Management Association certification

1. 16 Years of User Experience Design
2. 18 Years of Large-scale Information Architecture
3. 21 Years of Visual User Interface Design (You call it Web)
4. 6+ years of hands-on Product Mgmt.

Strong experience with Mobile-first and responsive design, writing User Stories and Use Case scenarios, prototyping and testing of leading-edge responsive Interface and Business Intelligence systems. Rob Teaches professional training courses in EIA & is an industry best practice thought leader ON customer experience thru content delivery systems. Provides team leadership in Agile app dev methodology and supports development of a reusable component library for reproducible results in solutions delivery. Areas of expertise include:

Product Development Team Leadership leader in the design process within a Kanban methodology utilizing VSTS, comparative product research, rapid prototyping & software architecture design docs for proposed solutions. Rob has a reputation for delivering on the promise of those proposed design specifications within time and budget constraints.

What makes Rob special is not drawing or coding skills. It is not UI design style, tool of the month or functional component flavor of the week; It is the Meeting Facilitation, People Interaction and Business Strategy skills to do the most with the resources at hand – for example as a great User Centered Design facilitator Rob knows how to capture and share business inputs and audience feedback thru a virtual library of BA, IA and User Experience design techniques.

·      User / Process Flow Auditing of other UX Designer’s work & Provide Information Architecture Insight

·      At AT&T "UX Modelers" possess excellent technical writing & communication skills critical to capture requirements & Interface with Business Partners

·      Product Research & Field Testing, Working with Engineering managers to understand workflow

·      Visually Mapping Large Domains into a Hub and Spoke or Enterprise Content model

?  like site mapping an enterprise with 10,000 web sites and 2 million web pages, Global Nav

?  Coming up with an appropriate metadata framework for same to automate & optimize ontological tagging and search results filtering, Search Engine Optimization based on Taxonomy

?     Requirements Traceability, Network Architecture Topology and Enterprise domain mapping

?     Knowledge Management System Search Experience enhancements at the International Monetary Fund for Field Agent Training & Operations Manuals

?     Educate stakeholders via presentations and regular communications on UX best practices as a key member of the digital center of excellence.

?      Knowledge Management System Search Experience enhancements at the International Monetary Fund for Field Agent Training & Operations Manuals

?      EA class leader of Digital Center of Excellence (public speaking tours with Microsoft, KM World)

?      Works well with development resources to develop a future-forward, mobile-first platform architecture

?      Own integration of latest technology, tools, and strategies to improve the user experience across digital properties by keeping abreast of industry trends.