Hotel Work Culture is a Must.

This week learn why a digital hotel work culture is important, about stress relievers, more about employees' mental health, discover discover new companies and more.

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What does company culture mean?

Company culture has always been more than a fruit basket, after-work beers, screen-printed logo tees, and company values posters plastered on the office cardboard. For us, company culture represents your company’s personality in every little planned or unplanned interaction among your team members at any given time, with a digital approach.  

During the last 2 years, I have learned that for hoteliers to fully embrace the digitization path requires hospitality directors and managers to adopt new ways of work. In short, they must develop a digital culture in today's hotel work revolution.

A positive hotel workplace culture improves productivity, and employee performance, attracts talent, drives engagement, impacts happiness and satisfaction, and the personality of your hospitality business is influenced by everything and everyone. Policies, staff, leadership, management team, and more.

Why is work culture so important? Here are 4 reasons:

1. Productivity Employee engagement means your employees are more willing to put forth the discretionary effort to go above and beyond, not because they have to but because they want to. That drives productivity. Plain and simple.

2. Engagement Engagement fuels an intent to stay and a willingness to make ordinary work, extra-ordinary.

3. Reputation and Branding The right workplace culture needs no advertising to the market; rather, your employees will do it for you. Employees are your strongest promoters.

4. Retention The right people for the right culture will self-select in and the wrong people for that right culture will self-select out. We will always lose a percentage of our workforce every year to voluntary separations. And that’s ok…as long as it’s the right percentage of our workforce.

Culture is everything for a great "Hotel Work Experience".

Learning from the Data. A huge indicator of whether your company culture is in a good place is your employee engagement levels. While that’s something only you and your own team will be able to measure internally, employee engagement, on the whole, is trending positively for workers overall across many industries, including hospitality. A Gallup study shows that after a tumultuous 2020, U.S. employee engagement increased to 39% in January, up from 36% late last year. 

From the report, more important developments during COVID-19 that relate to engagement: 

• Engaged workers are at risk if their well-being is low. Engaged employees who are struggling or suffering in their overall lives have a 61% higher rate of burnout often or always. In 2020, 47% of employees strongly agreed that their organization cares about their overall wellbeing.
• Engagement among "hybrid" employees has improved. Prior to the COVID-19 pandemic, employees who work remotely at least some of the time had the highest levels of engagement. This continued during 2020, and engagement increased by two percentage points to 43% in the second half of last year. Read the full piece here.

Still, you need to be careful with Stress and Mental Health

Stress

I have news for you: Your hotel employees are stressed and could get worst.

With the actual hospitality employee shortage, lots of manual work, challenging daily tasks and to-dos, and many team communication channels, the hotel workplace has become a major stressor for the majority of employees.

Managing high-stress employees in the Hotel Workplace will be challenging after the high season. Also, the COVID-19 pandemic has had a major effect on our lives. Many of us are facing challenges that can be stressful and overwhelming. Learning to cope with stress in a healthy way will help you, the people you care about, and those around you become more resilient. Stress can cause the following:

• Problems sleeping
• Physical reactions, such as headaches, body pains, stomach problems, or skin rashes
• Feelings of fear, anger, sadness, worry, numbness, or frustration
• Changes in appetite, energy, desires, and interests
• Challenges concentrating and making decisions
• Increased use of alcohol, illegal drugs, and misuse of prescription drugs

Mental Health

I just found a few companies that could help you relieve stress. It’s natural to feel stress, anxiety, and also worry during complex times. Below are ways and tools that you can help yourself manage stress. No medical advice here, just simple recommendations.

• Eat Healthy. Check veganfood.club 100% Plant-Based Food.
• Sleep better, at least seven or more hours. calm.com
• Take breaks from news stories, including Instagram! Notification Blocker App
• Walk 20 to 30 minutes daily. Check Walking App - Walking for Weight Loss
• Meditate. calm.com
• Limit Alcohol Intake, drink lots of water.
• Avoid smoking.
• Try to do some other activities you enjoy, not only Tepeo. eventbrite.es
• Connect, Meet People, Chit Chat, and unplug. Out of the office hours of course.
• Find a community, and I′m not talking about Twitter. https://meetups.com

Tools:

• Mindset Health - A health app that provides structured app-based hypnotherapy programs and one-off sessions ('Moments') for a series of common mental health and life efficacy challenges.
• Simple Habit - a 5-minute meditation app designed to help busy people stress less, achieve more, and live better.

Startups

Sustainability:

• Too Good to Go: fights food waste, they connect users with stores and restaurants that have unsold surplus food at the end of the day.
• Ekilu. The recipe for balanced life. Expanding beyond our recipe roots, ekilu has evolved into an all-in-one tool to inspire nutrition, movement, and mindfulness as a part of a daily balanced life. 

HR:

• Gaddex - The best tool to connect employees. Gaddex is the innovative application that facilitates and encourages the organization of planes outside the office.

Productivity:

• chartok - Know what’s happening in your hotel and anticipate hotel operation daily issues, tasks and standard operating procedures with automation, in minutes. 

Well, this is it for today.

This newsroom is a space to talk about hospitality, always related to the future of hotel work. We cover the need for hospitality to reimagine the hotel work on a whole new scale, as the hospitality employees, more than ever, are the key to success.

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Photo by Ian Schneider on Unsplash