HOTEL EVALUATION - Mystery Shopping & Complete Hotel Service Experience Audits
Leading hoteliers Network (LHN) offers? Hotel Evaluations, Mystery Shopping & Complete Hotel Service Experience Audits. ... Read more here
Here is how Leading Hoteliers Network's Hotel Evaluation / Audit Service works: LHN's evaluators will check into your hotel overnight unannounced?to evaluate every area of your hotel- and analyze your hotel's service from a guest’s point of view, including:
Reception: Check in - Check out - Administration - Concierge - Guest Service - Bell Service - Staff: Attitude /Qualifications?- Ability to handle challenges - Uniforms?- Quality Standard and more... Read more here
Rooms: Guest Room Inspection - Cleanliness and condition - Housekeeping - Room Amenities / Furniture - Decorations - TV / Radio / Wifi / AV - Directory Services - In Room Dinning / Room Service - Quality Standard ... Read more here
Food & Beverage: Restaurants - Bars & Lounges - Cafes - Rooms service - Venues, menues, wine lists, a la carte, gourmet, etc?. Everything from quality standsards to qualifications of kitchen- & restaurant staff. ... Read more here
Public Spaces Lobby - Business lounges - Conference rooms - Waiting Ares - Gym - Spas - Outlets - Gift shops - Leisure - Parking Area / Valet Parking ... Read more here
Leading Hotels Network only evaluates 5* Luxury Hotels & Resorts. We meassure every crucial aspects of the hotel or resort and our audits, checklists of compliance measurements of proper service standards are minded for 5* hotels & resorts only. ... Read more here
During LHN's evaluators unannounced overnight stay, we evaluate every level of service and standards from arrival to departure.
On requests, we also provide meaningful action plans, Management debriefs and walk-thrus and guides to increase your guest service scores, but only on 5 * Luxury hotel / resort level. ... Read more here
Coverage: Worldwide
Fees: Starting at $500 USD per inspection ex costs
Send an email to [email protected] and get a free quote.
The Team
at LEADING HOTELIERS NETWORK / JOB LEAD SERVICE
RETURNING MEMBERS - Read more here
NEW MEMBERS - Read more here
CV REDESIGN SERVICE - Read more here
Also, read more about Leading Hoteliers Network's Hotel Evaluation- / Audit Service & Consulting Service .