Hospice Care Week 2024: Becky's Story

This #HospiceCareWeek, we’re shining a spotlight on our amazing Retail teams and the vital role they play in funding the services we provide.

On Wednesday, we met Jonny, the manager of our City Road shop. Across the city, our Firth Park shop – managed by Becky Mosley – serves a similarly diverse community.

Like Jonny, Becky is also quick to emphasise that the shop’s success is largely down to its dedicated volunteers.

“I like to have the door open as often as we can because it creates a welcoming atmosphere in the store for the whole community,” she says.

“It’s about building relationships with our customers and by doing that, people are getting a better understanding of what we do and the fact that St Luke’s is for everybody in our community.”

Becky highlights that, although Firth Park is not one of Sheffield’s more affluent areas, it is one of the most ethnically diverse.

“One of the things I love about working here is that although people don’t have a lot of money for themselves, they do support each other and I like that atmosphere of people looking out for each other – I think this area is really friendly,” she says.

Like Jonny, Becky is also quick to emphasise that the shop’s success is largely thanks to its dedicated volunteers.

"Our volunteers are incredibly helpful, each bringing their own unique character," she explains.

"It’s lovely when some of the younger volunteers join us – they might start off a little shy, but then they blossom and gain confidence, which is wonderful to see. Everyone is welcome here, and we’re all very friendly – something I always strive to encourage."

Like every shop across the city-wide chain, Firth Park stocks everything from family clothing to bric-a-brac.

“We get such a random mix of nice things donated to us, which is good because people are always looking for a bargain,” says Becky, adding that Firth Park alone has been known receive up to 190 bags full on donations in one week.

“One of the things I like is when people who don’t have so much themselves still make an effort to give and share what they have – again, it’s a nice community feeling.”