HomingPIN

HomingPIN

We provide the only product in this sphere that has been recommended by IATA and is integrated into the existing baggage system in every airport in the world. Due to both an exclusive deal with Nettracer and full integration with Sita’s WorldTracer system we are the only provider with world capability. HomingPIN allows for instant connection with the passenger the moment a lost item is reported.

HomingPIN provides strong tags for bags & keys and asset labels for other valuables (e.g. cell phones / laptops / cameras). Each has a unique number code, linked to the owner’s phone number and email address.

HomingPIN works in every airport in the world. An airline bag handler (or any non-airline employee) reports their ‘find’ at HomingPIN.com, and the owner is sent a text and email.

The owner can then makes contact with them. The owner can arrange to get their property back (or we can arrange that, for the cost of a courier). The finder is not given access to the owner’s data.

The finder and owner are talked to in the language of their device. We auto-translate to and from over 65 languages.

Airlines mishandle over 20 million bags per year

Over 40 million items are left in hotel rooms each year

1 in 6 phones are lost each year

12,000 laptops are lost each week in US airports (Source: ASTA)

Some major airlines have over 10,000 lost items a month each

Ordinary name and address tags are used by organized crime to target people’s homes when away, and clone their data. Just a name on a tag is enough for a smart data thief.

Airline specific issues:

HomingPIN reduces the time it takes an airline to match a mishandled bag to itsowner from a typical 6 days to a few seconds, and then instantly texts and emails the owner, and the airline. We will shortly also fill out all the forms so that the bag can then be sent back to the owners’ hotel or home at the airlines' expense. HomingPIN works with World Tracer i.e. works in 2800 airports throughout the world, and NetTracer covering many US airlines.

The principle causes of mislaid bags are: the white barcode tags come off; they were printed poorly in the first place, and; the database that they connect to does not recognise the code (that is the cause of 30% of mishandled bags in transits). We transcend those problems, with a very low cost solution

To return a bag to its owner a matching system is used. The owner and baggage handler each describe the bag that was lost and found. World Tracer/ NetTracer then matches the descriptions. Given the number of bags mishandled, vast numbers of bags are matched, so until the number of matches reduce the bag is not forwarded.

Alternatives to HomingPIN are far more expensive, use batteries that run out, need additional airport infrastructure, and do not provide global airside and landside or valuables protection.

Other key benefits to airlines:

? reduces the cost of compensating passengers

? communicates rapidly with passengers so they know what’s happening

? profits from sales of HomingPIN packs

? puts their logo on vast numbers of bags

? scalability. We only interact with customers online so can handle any volume.

Passengers interact with the airline (or UPS) call centres if necessary so we do not need a call centre, and can therefore handle any volume at nearly no incremental cost to us

Email [email protected] for enquiries and details.