A Holiday Miracle – From Crisis to Cookies
December 12th (just last Thursday): My dealer called me frantically. Their warehouse manager had just dropped a pallet of cabinets (six to be exact) while loading them onto the truck for delivery. The cabinets were being sent to a client’s house, where the old kitchen had been ripped out just the day before.
The pressure was on. The family needed their kitchen finished before Christmas. To make matters worse, the dealer told me about the client’s little boy, who tearfully asked his dad: “Why did you ruin our house for Christmas?” Talk about gut-wrenching
There was no time to waste. I quickly coordinated with Fabuwood 's TeamGreen (aka customer support) and prioritized the order. The replacement cabinets were secured with an ESD of 12/17 for pickup—in just four short days.
The kitchen will be installed just in time for the family to bake cookies for Santa and his reindeer – a small but meaningful win during the holiday season.
True story – (names removed), but the magic is real. This is what happens when strong partnerships and quick action come together. Crisis averted, Christmas saved, and memories still to be made.
Teamwork makes the season bright! ??