Hive Monthly November 2023 [Post-BFCM Edition]

Hi there and happy peak season!

Welcome to the November edition of Hive's monthly newsletter on LinkedIn. We use this to share and discuss news with you: from industry trends and updates on Hive and events, to new product features, and open roles.

If this sounds like something you want to stay updated on, click the subscribe button and receive this newsletter directly in your inbox every month.

Here is what we've got for you this month:

• Black Week at Hive
• Brands' voices
• Must-reads
• Open roles at Hive

Black Week at Hive

It's been the busiest week of the year for us at Hive. We were so proud to get 99% of Black Friday orders processed by Saturday, meaning customer could get their orders at lightning speed.

Despite record volumes the entire week and shipping as fast as possible, we still maintained a 99.9% fulfillment accuracy, meaning our brands saved on customer support time and had the happiest customers possible.

Want a peek behind the scenes? Check out some clips from our fulfillment centers all across Europe this weekend:

Brands' Voices

We were so happy to receive positive feedback over the weekend from our brands. Here are some highlights:

Must Reads

This month, we teamed up with Karmen and Alma to bring you a benchmark study of over 200 brands in France. We took that data and found some interesting stats relating to logistics. Here's one you should check out:

Plus, we also worked with our partner Uncapped to bring out some tips and tricks for increasing customer retention post Black Friday. Give it a read and keep those customers coming back for more:

Open roles at Hive

There are plenty of open roles this month across the following work streams:

• Business Development
• Onboarding Management
• People
• Account Management
• Customer Support
• Finance
• Marketing
• Leadership
• Fulfillment Center Support

Have a look and apply here.