Are you an experienced IT Support Engineer ready to make an impact in a dynamic and innovative environment? We’re looking for a skilled IT Support Engineer to join our team in La Creusot, France on a B2B contract. Bring your expertise to help us maintain seamless IT operations and provide exceptional support to our clients.
- Valid Work Permit for France.
- Fluent in French (C1), with a solid command of English (B2) for cross-functional communication.
- Role Full time
- Onsite Role
- Expert Support: Deliver first and second-line support for technical issues via phone, email, and ticketing systems.
- Problem Solving: Diagnose and resolve hardware, software, and networking challenges promptly.
- System Optimization: Perform regular system checks, updates, and maintenance to ensure optimal performance.
- Client-Focused Training: Guide end-users with effective solutions and create clear technical documentation.
- Expertise in Windows, macOS, Linux.
- Networking: Understanding of TCP/IP, DNS, DHCP, VPN, and other networking protocols. Experience with routers, switches, firewalls.
- Hardware Troubleshooting: Ability to diagnose and repair hardware issues with computers, peripherals, and networking devices.
- Software Support: Proficiency in troubleshooting common software issues (e.g., Microsoft Office, email clients, antivirus software).
- Remote Desktop Support: Experience with remote support tools and troubleshooting via remote access (Cloud Services: Familiarity with cloud platforms like Google Workspace, Microsoft 365, and file-sharing tools.
- Ticketing Systems: Experience with IT service management software (e.g., Jira, ServiceNow).
- Active Directory & LDAP: Knowledge of user account management, group policies, and permissions.
If you’re passionate about IT support and ready to take on new challenges, we’d love to hear from you. Apply today submit your resume at [email protected] or whatsApp at +923324151123
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