HIRING: Sales Planner | The New York Times London

Sales Planner

Location: London, United Kingdom

Applications email to: [email protected]

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.?

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Job Description

We have an exciting opportunity for a Sales Planner to join our team in London, where you will partner with our International Advertising teams to provide thoughtful and compelling programs that deliver successful outcomes for our advertisers. As a Sales Planner, you will be knowledgeable of digital and print advertising platforms, tools and products, and advise our advertiser and agency partners with solutions that meet their goals. You will also engage with our customers to ensure excellent customer care. This position will report to our Sales Planning Manager.?

In this role you will be primarily responsible for the pre-sale process, and will ensure quality service to our advertisers; from reservations, media plan creation, as well as some post-sale activity on digital and print campaigns.?You will also become knowledgeable in all aspects of the sales process and will serve as a team liaison with advertising agencies and clients, as well as with internal groups.?

Main responsibilities:

• Support development of RFP (Requests for Proposal) process utilizing the full scope of NYT ad products that strategically address the advertiser’s needs and campaign objectives for both print and digital.
• Coordinate the digital and print process workflow from RFP to IO in partnership with Sales and liaise with key approval stakeholders in AdOps, Revenue Analytics, Legal, Ad Product, T Brand Studio, Insights and Strategy. Communicate detailed and specific account information to Sales and Operations management.
• Build and revise media plans, check avails, reserve fixed placements and update associated fixed placement calendars, negotiate Terms & Conditions. Enter final plans into online proposal systems.
• Update Salesforce database throughout the sales process with necessary account information, including Opportunities, Call Reports, Rate Adjustments, etc.
• Coordinate handover of digital campaigns to Ad Ops to ensure pre-sale/post-sale continuity.
• Attend all Product training and develop a deep understanding of the full suite of NYT products across all platforms.
• Provide support for print activity. Request reservations and positions, create IO’s for reservations and RA’s for billing, ensure no credit holds. Work with our Customer Order Fulfillment (COF) Department to guarantee print materials are in-house by deadlines.
• Provide excellent customer service to both internal and external clients.
• Work with the Yield team to ensure rate integrity and maximization or revenue.?
• Adhere to process controls and ensure all approvals are accurately secured.
• Maintain proper documentation of all IOs, T&Cs and Campaign activities for your named accounts.
• Help with campaign kick off call organization and ensure kick-off material is accurate
• Field customer complaints and work with the appropriate department to resolve them.
• Respond to servicing and information requests from team members and clients: work with various internal teams to gather information for customers and fulfill requests

Our ideal candidate:

• Proven relevant experience in Digital advertising (Print or Programmatic experience an added bonus)
• Educated to degree level or equivalent
• Great attention to detail and organized
• Working knowledge of online proposal systems such as Lineup, AdPoint is desirable
• Proficiency in Microsoft and Google office applications, and sales and data management tools such as Salesforce are also desirable
• Motivated self-starter, quick learner and ability to work to deadlines
• Collaborative, responsive and accountable???
• Excellent communication skills both with external clients as well as internal stakeholders
• Innovative and creative approach to building proposals in consultative partnership with Sales
• Excellent relationship-building skills and the ability to work effectively in a team environment
• Strong ability to communicate end-to-end planning process and effectively bestow that onto other Planners
• International mindset to communicate effectively within the business and with international colleagues

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.

Applications email to: [email protected]