Hiring Now - Freshers for work from home!

Designation: Voice Process

Company: Global Fact To Act

Location: Work from Home

Vacancy: 1

Requirements:

• Gujarati Language.
• Candidate must have there own Laptop.

Apply now at: https://www.erekrut.com/jobs/voice-process-job-at-work-from-home-erekrut-job-portal/

For better results: Click on Apply Now > Send Cover Letter (pre-defined editable template is available)

? Sending a cover letter to a recruiter can personalize your application, showcase relevant skills, demonstrate genuine interest, address specific points, and help you stand out from other applicants.

Job Description:

They are seeking enthusiastic and dedicated individuals to join our team as Voice Process Executives. As a Voice Process Executive, you will be responsible for handling inbound and outbound calls from customers, providing information, resolving queries, and ensuring excellent customer service.

Key Responsibilities:

1. Answering incoming calls from customers regarding inquiries and complaints.
2. Making outbound calls to follow up on customer inquiries or to conduct surveys.
3. Identifying and escalating priority issues to the appropriate department or team member.
4. Building sustainable relationships with customers through open and interactive communication.
5. Providing accurate, valid, and complete information by using the right methods/tools.
6. Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution.
7. Keeping records of customer interactions, transactions, comments, and complaints.
8. Communicating and coordinating with colleagues as necessary.
9. Ensuring customer satisfaction and providing professional customer support.

Key Skills

Call Center, Call Handling, Cold Calling, Effective communication, Outbound Sales

How to apply?

It's simple! Follow the below mentioned steps:

Click on this link: https://www.erekrut.com/jobs/voice-process-job-at-work-from-home-erekrut-job-portal/

Now you have 3 options: APPLY NOW,SMS to RECRUITER, SEND COVER LETTER

Go as per your preference!

We suggest you to Click on APPLY NOW and complete the process first and after that reach out to the Recruiter Directly by either clicking on SMS to RECRUITER or SEND COVER LETTER. This will help in increasing the chances of getting a call back from the recruiter instantly.

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