Hiring with Heart: How People-First Technology is Reshaping Talent Attraction

Attracting and retaining top talent isn’t just about filling vacancies. At the heart of it all is building relationships, creating meaningful experiences, and setting people up for success. As competition for talent intensifies, organisations are turning to people-first hiring technology to remove friction from the recruitment process, improve employer branding, and make smarter hiring decisions.

The Impact of Candidate Experience on Hiring Outcomes

A candidate’s experience throughout the hiring journey has a direct impact on business success. A seamless, engaging, and transparent recruitment process not only improves hiring metrics but also strengthens brand perception. According to Starred, companies that prioritise candidate experience see a 70% improvement in the quality of hire, leading to stronger teams and reduced hiring costs (Starred).

PureGym, the UK’s largest gym chain, modernised its hiring process with inploi’s platform, achieving a 109% year-on-year increase in candidates progressing through the hiring journey - demonstrating how an improved candidate experience leads to better hiring outcomes.

Balancing AI-Driven Efficiency with Human Connection

Automation is transforming talent acquisition, but technology should enhance human connection, not replace it. Companies that effectively integrate AI to handle repetitive tasks, like job distribution, candidate screening, and process automation, free up recruiters to focus on high-value interactions.

Chipotle reduced time-to-hire from 12 days to just four by leveraging AI-powered assistants, improving both speed and candidate engagement (Source: Barrons).

At GAIL’s, a growing bakery business with 158 neighbourhood locations, inploi’s platform helped create a seamless digital hiring experience, increasing job views by 33%, applications by 25%, and successful hires by 20%. The result? More engaged applicants and a stronger talent pipeline.

Building Employer Brands That Attract the Right Talent

Candidates don’t just want a job, they want to work for organisations that align with their values and provide meaningful career opportunities. A strong employer brand ensures that companies attract, engage, and retain the right talent.

Compass Group, the world’s leading food services provider, needed a scalable hiring strategy to manage high-volume recruitment. By integrating inploi’s platform with their ATS, they streamlined recruitment across multiple business units, improving efficiency and attracting more quality candidates while reducing hiring costs.

What’s Next? The Future of People-First Hiring Technology

As hiring challenges evolve, businesses need technology that supports data-driven decisions, enhances candidate engagement, and integrates seamlessly with existing HR ecosystems. The next generation of hiring solutions will focus on:

• Interoperability: Connecting hiring systems for a seamless experience.
• AI-powered decision-making: Using data to match candidates with roles more effectively.
• Candidate-centric automation: Simplifying applications while preserving personal interaction.

Hiring with heart means removing barriers, improving accessibility, and making every candidate feel valued. Organisations that invest in people-first technology not only hire faster and smarter, they also build stronger, more engaged teams.

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