Hiring Beyond Skills: Why Core Values Matter More Than Ever

In today’s fast-paced business environment, finding great talent is tougher than ever. But hiring isn’t just about finding talent—it’s about finding people with the right character and values. For our team to succeed, we focus on seven core values. These values, set in place over 15 years ago, have become our guiding principles and influence everything we do. I hope sharing them here helps you consider how your values shape your hiring too.

Servant Heart - Team members with a servant heart prioritize their colleagues' needs over their own, creating a supportive, collaborative environment. By actively listening and showing empathy, they build trust and loyalty. For instance, an employee or leader who takes the time to understand the personal and professional challenges of their peers can provide tailored support, leading to higher morale and productivity.

Integrity – Integrity is the cornerstone of trust. Team members who consistently demonstrate honesty and ethical behavior set a powerful example for others. This means being transparent in decision-making, owning up to mistakes, and ensuring that actions align with the company’s values. When employees see their colleagues acting with integrity, they are more likely to follow suit, creating a culture of accountability and respect.

Growth-Focused Mindset – A growth mindset is key to continuous learning and development. Team members who embrace this mindset not only seek to improve themselves but also invest in the growth of their peers. This can be achieved through trainings, book clubs, one-on-ones, and providing opportunities for career advancement. By fostering a culture of growth, employees can help each other adapt to changes and innovate.

Consultative Approach – Effective team members understand the value of diverse perspectives. Taking a consultative approach means seeking input from colleagues, which leads to better results and helps everyone feel heard. Regular brainstorming sessions or idea-sharing meetings create an environment where creativity thrives and everyone has a sense of ownership in the outcome.

Professionalism – Professionalism encompasses reliability, competence, and respect. When team members maintain high standards—like being punctual, meeting deadlines, and communicating clearly—they set the tone for their colleagues. By modeling professional behavior, employees can inspire their peers to uphold the same standards, leading to a more efficient and respectful workplace.

Sense of Urgency – In a competitive business landscape, a sense of urgency is essential. Team members who act with urgency can drive their colleagues to meet deadlines and achieve goals more efficiently. This doesn’t mean rushing through tasks, but rather prioritizing and focusing on what’s important. An employee who communicates clear expectations and follows up regularly can ensure that the team stays on track and maintains momentum.

Hiring the right people is about more than just skills and experience; it’s about finding individuals who embody the values that drive your team’s success. By focusing on what truly matters, you can build a motivated, high-performing team that moves your entire organization forward. Investing in the right people today will pay off in a strong, resilient team for the future.