HIMSS23: The role of patient engagement tech as consumerization transforms healthcare
Clinicians must meet patients where they are in the ability to be engaged with their care journey and tailor engagement efforts to maximize resources, says Gary Hamilton, CEO of InteliChart, a HIMSS23 exhibitor.
As digital health and telemedicine technologies continue to explode, patients increasingly are being drawn into their care in ways unlike ever before. And hospitals and health systems know they must find ways to engage their patients to keep them healthy and satisfied.
Gary Hamilton is CEO of InteliChart (HIMSS23 Booth 3406), a vendor of patient engagement tools for healthcare provider organizations of all sizes. The idea behind the technology is to gather actionable data about patient populations and devise solutions to improve outcomes.
Healthcare IT News sat down with Hamilton to discuss patient engagement, related technologies, and what health IT leaders should be focusing on in the year ahead.
Q. What is the most pressing issue or trend facing healthcare information technology at this moment as the industry gathers for HIMSS23?
A. The consumerization of healthcare is giving patients more control over how and from whom they receive care, and healthcare leaders are finding they must adjust to patient demands to ensure patient retention and new patient acquisition.
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