Highly commended & ‘Top-Rated’ status – why you can trust Ginkgo Financial

What an exciting few weeks we’ve had here at Ginkgo HO. First and foremost, we were absolutely thrilled to have received a 'highly commended' accolade in the Professional Services category at the Royal Greenwich Business Awards earlier this month. It was an incredible honour and a real testament to the team's hard work and dedication.

But that's not all. We have also received some exciting news from VouchedFor. I am delighted to announce that we have achieved VouchedFor's 'Top Rated Firm' status for the fourth consecutive time. On a personal note, I have retained my Top-Rated Adviser status for another year, and I am proud to share that Cat has made the list too!

Real-life experiences and testimonials are invaluable, especially for those who are searching for an adviser online. VouchedFor is one of the most trusted platforms available, and client feedback plays a crucial role in building that trust. If you're curious about what makes a firm 'Top Rated', here are some of the criteria we meet and maintain:

• We show our commitment to great client outcomes by inviting 100% of our clients to provide a VouchedFor review.
• We embed regular prospect and client review invitations into all our processes to prove our dedication to brilliant client outcomes.
• We achieve a 20% or higher response rate from all review invitations to show client engagement. We deliver consistently great service for clients by maintaining a 4.5/5 or higher all-time rating (we're currently at 4.9/5).
• Additionally, we pass a series of discretionary checks on aspects like our complaints history.

If you are looking for financial advice I hope our VouchedFor Top Ratings will provide you comfort that should you work with us you will be in safe hands. Should you wish to read the entire supplement, it will be published in The Times on 15th March, followed by The Telegraph later in the year.