Highlights from our CWS Europe Conference session with Brenda Monaghan of Medtronic

I recently had the opportunity to interview Brenda Monaghan , EMEA Programme Manager at Medtronic, during the renowned SIA CWS Europe Conference.

Interviewing Brenda was easy; she is great conversation, a natural public speaker, and has a great story to tell. Thank you for sharing it, Brenda! ??

Here are some highlights from our conversation:

Moving from an external MSP to an Internally Managed Programme offers significant benefits:

1. Huge Cost Savings
2. More Control and Visibility
3. Reduction in Rogue Buying Behavior
4. Increased Buy-In from colleagues in the hiring manager community

The journey is challenging, with Brenda providing ten valuable tips before embarking on this change:

1. Build a watertight business case and internally test it
2. Identify the key stakeholders
3. Ensure cost savings and financial returns in transitioning to an internal model
4. Secure Stakeholder Buy-In
5. Do not underestimate the time required to transition from an external provider to an Internally managed program
6. Continuously iterate and enhance the program, exploring innovative talent sourcing channels like Direct Sourcing and Talent Marketplaces
7. Develop a plan for upcoming legislative changes, including communications, change management, rate adjustments, and working practices
8. Ensure you have a best-in-class VMS that seamlessly integrates into your HRIS
9. When choosing a Payroll provider, focus on the contract/MSA to simplify the program launch
10. In regulated sectors, establish a contingent workforce policy that is non-negotiable

There is still a role for external providers in an internally managed program:

1. Recruitment suppliers are always going to be a key partner to ensure the organisation gets the talent it needs.
2. Selecting a Payroll provider to manage risk, compliance, and referred/pre-id workers is a must.
3. Niche vendors and tail spend still need managing, and external help will be required.
4. Advice on ever-changing labor/employment laws and how to navigate them.

There was much interest during and after our speaker spotlight session on the following topics:

• Internally Managed Programs - Check out my article on The Power of Internal MSPs.

• International Expansion/Global Payroll - Read our guide on Global payroll. I also recommend this blog post covering 7 important Payroll Trends shaping the future.
• EU Directive on Platform Workers - Read our comprehensive blog post: Understanding the EU’s Proposed Directive on Platform Workers

Conclusion

In conclusion, the insightful conversation with Brenda highlighted key strategies for successfully transitioning to an internally managed program. While the journey may not be easy, the benefits are tremendous, and by partnering with an external expert like CXC, the path to success becomes assured.

To gain deeper insights into the discussed topics and unlock valuable strategies, I encourage you to download the session deck here.

?? I'd love to hear your thoughts or questions

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