High Marks, Big Awards: Alignment Health has that 2025 Glow ??

2024 has been an outstanding year for us, but it’s not all about growth. It’s about our members, like it has been from the beginning. That means we’re laser-focused on retention and ensuring an exceptional member experience. As a testament to this dedication, we’re proud to share that we have been named to the Honor Roll of the Best Insurance Companies for Medicare Advantage (MA) in 2025 by U.S. News & World Report in Arizona, California, Nevada and North Carolina. Put simply, this means we’re considered well above average. Our commitment to delivering excellent care and member experience remains stronger than ever across all our markets.??

This recognition comes on the heels of earning high marks from the Centers for Medicare & Medicaid Services (CMS) for 2025. Every year, CMS evaluates plans based on a 5-star rating, which represents excellent performance.???

Here’s a snapshot:??

• Our North Carolina/Nevada HMO contract was one of only seven plans in the country to earn the coveted 5- out of 5-star rating ???

• Our California PPO improved to 4.5 stars ???

• Once again, our California HMO achieved 4 stars, marking its eighth consecutive year as a 4-star or greater plan ???

• As a result, 98% of our members are in plans rated 4 stars or greater ???

Additionally, we recently ranked No. 2 in customer satisfaction – check it out here.??

It’s about our members?

While the awards and recognitions are impressive, we don’t want to lose sight of what they represent: the lives we touch every day. Hearing stories from our members, like this one from Joannah F., feels like the real award:?

“The agent for Alignment took time to research the answer [to] an unusual question about coverage for me today. In July, while visiting family in a state in which Alignment does not do business, I fell and broke my hip.?

The Concierge [team] helped my daughter get an ambulance right away for a relatively comfortable trip to a hospital ER for both her and me. My co-pay for the ER was waived when I was admitted. Hospital social workers had no knowledge of the workings of my Alignment Platinum HMO plan. From 5,000 miles away, Alignment representatives kept up with my progress and facilitated a smooth transition to a short-term rehab hospital.?

An Alignment home health physician assistant visited on my second day back home, so I could continue occupational and physical therapies. I'm now returning to outpatient therapy.?

Coverage for all medical, surgical, and therapeutic care was astonishingly good, and the speed with which Alignment completed coverage was amazing. Not having to worry about that made a huge difference in my recovery time. I just re-upped for the Alignment Platinum Plus Instacart plan.”??

Let’s make plans?

We’re ready to bring high-quality, exceptional experiences to even more seniors in 2025. Check out the details of the U.S. News and World Report recognition for each state below.???

• Arizona?

• California?

• Nevada?

• North Carolina?

Together, with our tireless team and provider and broker partners, we’re raising the bar in senior healthcare and making a meaningful impact on the lives of our members. Just like we set out to do in 2013.??