The Hidden Pain Behind ER Diversion

I’m often sought after as a leader in ER Diversion—a space I’m deeply passionate about. But what I rarely talk about is the pain it took to get here. It’s a pain that many clinicians—whether physicians, EMTs, PAs, or nurses—share. It stems from the relentless toll the healthcare system takes on our mental, physical, and spiritual well-being.

Here’s some context: According to the NIH in 2021, 25-30% of residents and physicians experience some form of depression. And tragically, at least one MD dies by suicide every single day in the U.S. alone.

That's the equivalent to an entire medical school class per year.

The mission of ER Diversion wasn’t born in a vacuum—it came partly of a desire to provide relief via work from home options from unconventional specialties. Historically Emergency Room physicians had to no option than to work at the hospital.

Building the nation's largest network of virtual care physicians servicing over 7.5 million patients in coverage wasn’t just about solving logistical challenges; it was about saving lives, especially for clinicians like new parents who juggle caring for their own children with the demands of saving others.

Every time a clinician reaches out to me about transitioning into the tech space or exploring alternative careers, I make it a priority to listen. Because what they’re really asking for is relief—relief from burnout, from guilt, from an unsustainable system.

If you know a clinician this month, take a moment to thank them. But more importantly, ask them how they’re really doing. That simple question can mean more than you know.

-Dr. Ramon R. Lizardo

Let’s build a culture of care for those who care for us all. #Healthcare #ERDiversion #BurnoutPrevention #MentalHealthAwareness #ClinicianSupport