The Hidden Costs of Poor Diary Management—And How to Fix It

Is Your Team Wasting Hours Due to Poor Scheduling? ???

Managing a lettings business means juggling multiple appointments market appraisals, viewings, inspections, and maintenance.

But without a clear system, double bookings, missed opportunities, and inefficient scheduling can lead to lost revenue. Sound familiar? ??

Signs Your Diary Management Needs an Overhaul

? Cluttered and confusing scheduling tools

? Team members unsure of who is booked where

? No integration between your diary and property management system

? Time wasted manually checking and updating schedules

Best Practice for Efficient Diary Management

Leading agencies ensure their diary system is fully integrated with their CRM and property management software. This creates transparency, reduces admin time, and ensures that everyone is on the same page.

Quick Wins You Can Implement Now:

? Review your current diary system—does it integrate with your property software?

? Set clear rules for booking and updating appointments to prevent double bookings

? Consider automating reminders for team members and clients

? Schedule a daily 10-minute huddle to review the day’s appointments

? Assign a team member to oversee diary management and ensure efficiency

A well-organised diary isn't just about saving time—it directly impacts revenue and customer satisfaction. So, how much time (and money) could you save with better scheduling?

Let’s find out. Book a call today to discuss simple improvements that could transform your workflow. ????calendly.com/omgconsultservices.com