The Hidden Costs of Neglecting Microsoft Teams Governance

As companies continue to expand their digital infrastructure, Microsoft Teams has become an increasingly popular collaboration platform for businesses of all sizes. However, many organizations fail to recognize the importance of governance in ensuring the optimal use of Teams. This neglect of governance often results in hidden costs that can have significant consequences for the company in the long run. In this blog post, we will explore the hidden costs of neglecting Microsoft Teams governance.

• Security Risks - Without proper governance, Teams is highly susceptible to security risks. The platform provides users with various ways to communicate and share files, and if left unchecked, it poses a major security threat to the company. Weak passwords or shared files can lead to crucial data breaches, and the risk only increases as the team grows. The right governance measures such as defining access controls, establishing password policies, and ensuring data backups are essential in preventing any security breaches.
• Unnecessary Costs - With a properly governed Teams platform, the company can more effectively manage its resources. Often, companies have Teams groups that go unused or unmonitored. This lack of governance allows these groups to accumulate unnecessary data, thereby incurring more significant storage costs. By managing these resources more effectively, companies can reduce storage costs and allocate resources more efficiently.
• Compliance Issues - Every industry has certain compliance regulations to be followed strictly. This aspect becomes even more highlighted with the increased use of Teams for enterprise communication. As a result, it becomes even more essential to strictly govern Teams groups and content to meet regulatory standards. Failing to follow compliance policies can lead to issues such as legal liabilities, fines, and sanctions.
• Increased Support Costs - Managing most Teams groups involve a considerable amount of administrative overheads such as account setups, permissions, and user entitlements. Without proper governance, these issues will continue to grow, leading to increased support calls and tickets. They can take up precious support resources that could have otherwise been utilized elsewhere in the company.
• Brand Management - Teams is now becoming an essential touchpoint between the company and its clients. As a result, the image that the company presents on Teams is now just as important as on any other media platform. Governance helps to ensure that teams follow the company's branding guidelines, control messaging, and manage the brand reputation among other Teams users.

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Conclusion

Teams is an excellent tool for efficient communication and collaboration; however, its effective use depends on proper governance. Neglecting governance can lead to significant costs that go unnoticed, leading to wastage of valuable resources. Establishing adequate governance policies can not only reduce these costs but also provide a more secure communication platform for the enterprise. So, it's always advisable to keep governance as a priority in enterprise deployments of Microsoft Teams.