Here's what you might have missed in June!
Before we turn the page to a new month, take a look back at what you might have missed in June.
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?? Save the Date
Don't miss these exciting opportunities to connect, network and learn in person with other service and technology leaders.??
Join us and our host, DISH Network in Denver, CO for our Service Journey Day on August 13th, 2024. This topic of this collaborative workshop is "Data & Intelligence: Building a Data Strategy" and will look at how to leverage #data for #customer insight and adaptive experiences. If you'd like to learn more, please fill out the form and we'll be in touch.
Join 400+ of your peers at the premier event for #service leaders! Sharpen strategies, drive #innovation and workshop some of the biggest challenges facing the industry today. To view the agenda, see the speaker line-up and register, click here.
?? Smarter Services? Webinars On Demand
Service Council hosts regular webinars with industry leaders and national experts on topics impacting the service community.?
领英推荐
Service Council VP of Research and Advisory, Gerardo Pelayo, Ph.D. , delves into the findings from our first research effort around #remote #support, including the challenges, priorities and #KPI achievement of best-in-class organizations.?
??? inService? Podcasts
National leading experts share their thoughts, solutions and insights on the most talked-about trends in our service business today.
Special guest Tas Hirani Aquant 's Director of Revenue Operations and Enablement, shares real-world personalized #AI use cases and reveals how to ensure these technologies lead to long-term success in service operations.
?? Research, Insights, Surveys and Blogs
Stay up to date on the latest research and commentary that can guide your efforts as you grow your service business.
Service organizations are under more pressure than ever to stand out to candidates in this tight #labor market. In our latest blog, RL People 's David Watson explores why prioritizing an excellent candidate experience is critical.
Our largest annual research effort is back! Each year we survey over 3,000+ #frontline agents on their challenges, #engagement level, future career plans, thoughts on #technology and other aspects of their job. If you'd like more information on how you can distribute this critical survey to your frontline, click here.