Here's a look at things ahead!
Faveo Helpdesk
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Message From CEO
Dear Patrons,
The month of September has been very exciting for us.
We have already made 2 releases this month, and one more release is in the pipeline for us.
Some of the new features added to the Faveo product range this month are:
? Support for the InnoDB engine in the database, this improves the product's performance.
? Support for oAuth for Microsoft Office 365(outlook, exchange server) email services.
Our upcoming release, v4.10.7, will have the following features:
? Support for MySql 8 or MariaDB 10.6, which will improve the product performance further.
? Time breakup on each ticket, which shows how much time was spent by which department.
? Support for multiple phone numbers for Whatsapp service.
We are already working towards an October release, and below is what you can expect in the month of October.
? PHP 8.1 and Laravel 9 support.
? Notification extended to many service desk modules.
Bhanu Pratap Singh Slathia
Founder & CEO.
Latest Features of Faveo
While we had a handful of updates and new releases last month, we are sharing with you the main features:
? Turn around time, now minter time spend on the ticket by each department
? Multiple phone numbers are now supported for Whatsapp integration.
? Mysql 8.0 and MariaDB 10.6 support
? oAuth support for Microsoft Office 365 email addresses
? Workflow & listeners for change management.
? Contact data table now allows choosing columns and exporting the selected columns.
? Improved ticket search
New features and bug fixes will be released from time to time, and top priority is given to bug fixes. Also, multiple platform plugin integrations will be released from time to time based on client requirements and requests.
Knowledgebase Article
Asset Reports in Servicedesk(SD) Asset reports are an essential source of information for improving a company's asset management.
Stories From Our Customers
Without a doubt, a vital tool in the operation of any organization, we would collaborate further.
We had so far so good experience with Faveo, It’s definitely going to be a long-term relationship.
领英推荐
It’s been an incredible journey for us, we will explore more and make good use of Faveo.
Our Team
Neha Tikku
Works as a Digital Marketing Executive. She has a very keen interest in learning, is a self-starting individual who loves to take on new challenges, and is passionate about what she does.
Mahima Bali
Works as an HR Executive. She is a people person and also likes helping others. She also likes traveling and capturing moments.
Anbarasan Krishnan
Works as a Digital Marketing Executive. He is interested in playing chess and learning new things in the field of digital marketing.
Bhuvaneshwari Kumaravel
Works as a Trainee Laravel Developer. She believes that you don't have to be extreme, just be consistent.
Fun @ Work
Independence Day Celebration
Birthday Celebration
Ganesh Chaturthi Celebration