Here’s How We Help Improve Your Relationship With Your Remote Team

I can’t stress enough the importance of COMMUNICATION 

Good communication is the key to any successful work relationship, especially for remote work. It is a widely known fact; hence, the reason it’s at the top of the list.

We encourage our developers to speak with their clients regularly through their preferred channels of communication—whether that is through email, instant messenger, video or audio chat. People have their preferred means, but the important point is to find what works best and maintain it.

We have found that video conferencing really helps bridge the geographical distance between the in-house and offshore teams because of the sense that distance is non-existent with both-ends being able to see all of the critical non-verbal cues.

There are times when clients are busy and have little time to talk or work closely with their remote staff. To solve this, we strongly recommend for remote staff to provide an 'end-of-the-day report' to their managers, summarising what they have accomplished. As a result, the in-house team and the clients are kept updated on the progress they have made.

Our office is the client’s office (in another country)

Here at Cloud Employee, we have employees who have become essential members of our clients' teams in the UK and other parts of the world. Our workplace culture encourages communication, collaboration, efficiency, and adaptability.

All developers at Cloud Employee are also encouraged to be open, enthusiastic, and to embrace the culture of their Western clients and in-house teams. First and foremost, our dedicated developers are important members of our clients' team. We insist on a thorough and comprehensive onboarding for all new employees, as if they were physically present in our clients’ offices. They are also encouraged to replicate a few of their clients' office perks and ethos.

We provide the latest technology for your developers

Our employees love technology and are always keen to try out the latest communication and project management apps on the market. As such, we are committed to utilising the latest and most effective communication technologies so we can work seamlessly with clients.

We follow the set-up according to the technical requirements of our clients and use similar communication tools that the in-house teams use, such as Skype and Slack. We also make efforts to suggest technologies which we think will help our clients.

Time Zone? What Time Zone?

Having your remote staff work mirror your working hours is much more efficient than traditional outsourcing. Some offshore providers and developers working via freelancer sites might often overlap for just a couple of hours each day, which can become very frustrating when you need answers or things quickly changed.

The best set-up to ensure maximum productivity is to have your team working simultaneously with you. That way, you can communicate in real-time as though your team is sitting right next to you.

At Cloud Employee, our developers clock-in at the same time as their bosses or counterpart  teams, and also take off days during their clients' local holidays. These practices help lessen the distance between our clients and their offshore teams. Our developers typically work thousands of miles away from their clients. However, with the help of personality, culture, and some great technology, remote working no longer needs to feel so remote. It is true that individuals on both sides need to be committed to keeping the lines of communication open, and this is the same for any working relationship; remote or not.

If you’re undecided about hiring remote workers, here’s a good read on the perks and trends of remote work. As the remote workforce continues to steadily increase, it’s interesting how remote work can shape the future of work in a significant way.

For more on hiring offshore developers, you can talk to us, learn how Cloud Employee works, or check out our Developer Pricing Guide. You can hire offshore developers with us across these technologies.