Here’s how to nurture and grow your business relationships

Welcome to Top Picks, which will help you discover great newsletters that can inspire, delight, or help you get ahead. Click Subscribe above to be notified of each edition.

Good relationships and maintaining a strong professional network are key elements of a successful career. Whether you’re just starting out or have a solid network already, these newsletter authors can help you to strengthen those connections or make new ones. These tips can also help you to build your visibility online and a strong reputation.

The Customer of the Future: Guiding principles for winning business in good times and bad

Author and customer experience futurist Blake Morgan writes this weekly newsletter focused on actionable insights you can use to better connect with your audience of clients, colleagues or collaborators. In each installment, Blake shares how you can successfully adapt and utilize metrics, business strategy, and customer experience trends.

"What does customer empowerment look like in the midst of a global pandemic? Worldwide shutdowns and restrictions changed how companies do business and interact with their customers. It placed a larger emphasis on digital interactions and mobile service. And even after the pandemic is over, digital will still play a large role in customer experience, especially in the contact center."

Read the latest issue and subscribe here.

Start Being Visible: Tips and resources for women entrepreneurs who want to get visible on LinkedIn to build their business and their brand

This biweekly newsletter from author, speaker, and visibility coach Mildred Talabi shares specific recommendations on how to leverage and optimize LinkedIn to grow your network and maximize your opportunities, both personal and professional.

"Your LinkedIn posts should support your offline business goals in some way – whether that’s helping you promote a particular service offering, drive people to your newsletter, or simply build awareness of your brand so that your target audience can get to know you, like you and trust you."

Read the latest issue and subscribe here.

Customer Obsession: Insights from Fred Reichheld, the creator of Net Promoter? and father of loyalty economics

LinkedIn Influencer, Bain fellow and loyalty expert Fred Reichheld writes this biweekly newsletter focused on strengthening customer and professional relationships.

“First impressions set the stage for the remainder of a consumer relationship. Companies don’t get a second chance to make a good first impression. Paramount in that initial experience is helping the customer feel comfortable, capable and that their time is valued.” 

Read the latest issue and subscribe here.

Like this newsletter? Don't forget to "Subscribe" to get future Top Picks sent directly to you, highlighting the best newsletters from across LinkedIn. Comment below with your thoughts, and thank you for reading!