Helping Credit Unions prepare for the future.

Metamo’s Newsletter April 2024

CUs must sustain their market differentiator while ensuring relevancy, and that is done through the people pillar, which aligns competencies to KPIs and strategic direction.

“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.”

Peter Drucker, the father of modern management theories, had a unique concept of leadership that focused on the future capabilities of an organisation to enable its members to do the seemingly impossible and achieve extraordinary results.?

Ask any business leader what their most important asset is, and they will invariably say it's their people.? A more difficult question to answer is, 'What practical measures do we need to put in place to ensure that HR strategy is aligned with business strategy?'

The people agenda is critical to drive productivity optimization. This is particularly true in an organisation that depends or relies on frontline staff to engage its members; it is also a critical part of ensuring your employees are change-ready for the evolving credit union business model.? A robust HR strategy not only helps build high-performing teams and organisational culture but also develops and engages employees.??

The ever-increasing pressure on organisations and institutions to change to survive and maintain their relevance cannot be overemphasised in the?current climate.??

It has become imperative that a credit union's performance management and development strategies align with its strategic plan to attain the twin objectives of growth and survival.?

Credit Unions must now rethink, reimagine and reconsider how they foster talent, deliver services and strengthen their organisations through a forward-thinking HR strategy.?

The truly resilient and successful credit union has transformed, having built the attitudes, behaviours, beliefs, agility, and overarching HR structures and frameworks into its DNA that enable it to catapult forward. ?

The capability to move with speed and agility is critical, the right HR people strategy provides an exceptional employee experience that engages the talent and nurtures the leadership capability of all individuals and teams working together to deliver financial services to its members, this is at the heart of people helping people and credit unions providing that highly valued community banking service to their members.

A credit union is only as good as the creativity, energy, and ambition of the people who drive it because it is really the people who truly make a difference.

Metamo HR offers support to credit unions with their HR efforts through a team of five dedicated HR professionals. The team is led by Ciara Prendeville, who is the HR Director at Metamo. Ciara has built a Centre of HR excellence and management advisory that helps Credit Union Boards, CEOs, and senior Managers lead their teams with greater confidence and impact.

To find out more about our extensive range of HR Solutions, please visit https://www.metamo.ie/metamo-hr or call us on (066) 971 6910 to discuss your Credit Union’s People Strategy and HR requirements.

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