Help Desk Technician Level 2 - Allentown, PA

Help Desk Level 2 Technician - Allentown, PA

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ISC’s team of IT Recruiters is partnering with a medium-size, global Chemical company to identify an experienced Help Desk Tech.?

The Help Desk Level 2 Technician will be responsible for troubleshooting and solving complex IT issues in a Microsoft environment.?The technician will also be responsible for assisting with high level IT projects.?Exceptional, fun, and highly collaborative company to work for with exciting products!

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Help Desk Level 2 Tech Qualifications:

• Minimum of 3 years of similar experience
• Strong knowledge of 2016 and 2022 Windows Server and MS Office 365 solutions
• Successful experience in troubleshooting, interpreting logs, and analyzing performance data
• Experience with networking including LAN switching, VLANS, and firewalls
• Experience with Infrastructure as a Service solutions such as Microsoft Azure or AWS
• Strong organizational, problem solving, and analytical skills
• Self-motivated, positive, and enthusiastic “out of the box” thinker with a strong desire to grow!

Help Desk Level 2 Tech – our client offers:

• Exciting work environment with extremely low turnover rate!
• Collaborative, innovative, and passionate team
• Lots of room for growth
• $60-75k base salary, Medical, Dental, Vision, Life, 401k, Vacation, PTO

Help Desk Level 2 Tech Responsibilities:

• Perform new desktop and laptop computer imaging, configuration, and provisioning
• Troubleshooting printer issues and basic network issues
• Basic administration of Microsoft 365, Exchange Online, Azure, and Teams
• Basic Windows server administration of AD, DNS, and Group Policy
• Assist in the planning, deployment, and management of IT projects
• Assist in the management of IT inventory

How to Apply:

Please contact Kara Onorato, International Search Consultants, at [email protected] ?

Referrals – Do you know someone who may be a fit?

We gladly pay $500 for referrals that result in a hire and keep all referrals confidential unless you ask us to use your name. ?We’re looking for a hands-on, knowledgeable Help Desk Level 2 Technician – whose name comes to mind??Please send referrals to Kara.