The Heart of Leadership: Insights from a Global Leader

https://www.dhirubhai.net/in/warrene/ Warren Edge, this article is dedicated to you and other leaders within our community. I have been asked not to disclose who I am referring to in this article but he said he will catch up with you at the https://www.mastconfex.com Adelaide MAST Conference whilst you are in Australia. Now over to our article...

In a recent conversation with a leader who is part of a global organisation with operations in more than 50 countries. His role, while primarily focussed on the southern states of Australia, takes him to far flung places within the globe where he inspires others with his words of wisdom.

Recently listening to him, I was given a masterclass in the essence of true leadership. I came away feeling uplifted and inspired. I just had to share his words of wisdom with my fellow LinkedIn readers.

This leader, who travels extensively, engages with individuals at every level—from entry-level employees to executives and the communities they serve—shares insights that paint a vivid portrait of effective leadership rooted in service, humility, and responsibility.

Here are the key takeaways from that conversation, emphasizing that leadership is, at its core, an act of service.

1. Leadership is About Serving, Not Commanding

In today’s world, we often see leadership associated with authority and decision-making power. Yet, this leader emphasized that true leadership is about putting others first. "It’s about serving those you lead. It’s not about you as the leader; it’s about helping your team to do their jobs." His perspective challenges the conventional top-down approach, instead advocating for a servant-leader mindset, where the leader's purpose is to enable others to succeed.

He explained that effective leaders view their role as one of service, not just directing but supporting. They don’t simply set expectations; they provide the resources, guidance, and encouragement necessary to meet those expectations.

2. Walking Alongside, Not Over

When asked about his journey to his current role, he revealed a principle that shaped his approach to leadership: "You do not walk over people to get where you are. You serve." This resonates with the idea that the best leaders are not those who trample over others in their ascent, but those who elevate others alongside them.

A true leader does not shy away from doing the hard work themselves. "You are the doer, not for show, but because it needs to be done. If not me, then who? If not now, then when?" This attitude, which embraces action and responsibility, fosters trust and loyalty among team members. When people see their leader fully engaged, willing to put in the work without seeking recognition, it inspires them to do the same.

3. Building Loyalty and Harmony Through Genuine Care

One of the most remarkable insights was the emphasis on authenticity. "It builds loyalty and harmony among the people because they see you are genuine, and you genuinely care for them and the purpose that has brought you together." This leader’s approach is a testament to the fact that people respond to leaders who genuinely care about their well-being and growth.

By prioritizing the team’s goals and individual growth, leaders foster a sense of unity and shared purpose. This alignment encourages collaboration and minimizes internal friction, allowing everyone to work together toward common objectives.

4. Leading by Example

A phrase that echoed throughout our conversation was, "If you want them to follow the leader, you have to be a leader that they want to follow." True leadership, he emphasized, requires setting an example that others are eager to emulate. People are more likely to follow a leader who embodies the values they aspire to uphold.

This idea connects deeply with the concept of integrity. Leaders who ‘walk the talk’—who demonstrate honesty, responsibility, and resilience—build respect and trust within their teams. This authenticity doesn’t just drive performance; it cultivates a culture of ethical leadership, setting a standard for everyone involved.

5. A Heart for Empowerment

Perhaps the most powerful point he made was about the leader’s heart. "Your heart has to be that you want the best for your people, and you want your people to reach their full potential." His words reflect a vision of leadership that is fundamentally about empowerment. When leaders genuinely invest in their team’s development, they create an environment where individuals feel valued, capable, and motivated to strive for their best.

Such leaders do not hoard success; they share it. They recognize that the growth and achievement of one team member contribute to the collective success of the organization. This creates a legacy of empowered, capable leaders who can carry the torch forward.

6. The Responsibility of Leadership

"Leadership is an incredible responsibility," he stated with emphasis. Good leaders don’t just impact individual employees—they influence the health of the entire organization, the broader community, and even society at large. "Good leaders impact the health of the organization, the government, the country, the church, the family. It is an essential element of a well-functioning environment. It enables us to survive and thrive."

These words underscore that leadership extends far beyond the boardroom. Leaders create ripples that affect every layer of society. In every role—from running a business to leading a family—good leadership is foundational for success and stability.

Final Thoughts: A Legacy of Service

Through this conversation, it became clear that leadership is less about authority and more about stewardship. It is a calling to serve, to elevate, and to empower. For any leader aspiring to make a meaningful impact, this approach offers a roadmap: serve those you lead, act with integrity, and never lose sight of the responsibility and influence your role entails.

This leader’s wisdom reminds us that the path to genuine leadership lies not in titles or accolades, but in the hearts and lives we touch along the way. It is a call to each of us—whether we lead teams, families, or simply ourselves—to embrace a spirit of service, for therein lies the true essence of leadership.

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#empoweringothers

#buildingteams

#leadershipandinfluence

#service

#serviceleadership