Healthy Paranoia For Senior Housing
One of my favorite business quotes is from the late Andy Grove, founder and former CEO of Intel. Andy helped to transform Intel into the world's largest manufacturer of semiconductors, thus giving rise to the IT revolution. Andy once said, "Success breeds complacency. Complacency breeds failure. Only the paranoid survive."
I often think about this quote when I talk to my friends in Senior Housing. I’m surprised by how few of them take the “paranoid” approach to their business. My usual questions: Who is the “faceless disruptor” that we’re not seeing today? or... What are you doing to hedge your bets against the big disruption in the future? Their answers are always generally the same, very little. Frankly, it’s difficult to tell if this is simply showmanship or ignorance. Look, I entirely get that leaders have to remain steadfast and resolute, however, I would also say that it is important to anticipate those seismic shifts that will disrupt the market within 5-10 years.