Be A (Healthcare) Advocate, with Kristen Rivers

My guest this week, Kristen Rivers from ParetoHealth, is one of the strongest healthcare advocates I know.?

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This week on Self-Funded, Kristen and I discuss her upbringing, how that affects the work she does today, what caused her to leave a position at the biggest insurance company in the world, and why she believes in the work she’s doing at ParetoHealth today.

Along the way, we talk about some of the biggest problems in healthcare, from the user experience to misaligned incentives that profit from driving up the cost of healthcare.?

The main takeaway: we need more advocates like Kristen if we’re going to fix this industry.

Chapters:

00:00:00 Introducing Kristen Rivers

00:08:16 Kristen’s Introduction To Health Insurance

00:16:10 The Importance of Data Transparency and Choice

00:19:50 Advocating For Better Healthcare

00:33:23 Renewal Increases in California Insurance Market

00:35:18 Medicare Cuts 00:41:18 Employer-led Healthcare Plans

00:51:06 Misaligned Incentives

00:53:26 Driving Down Healthcare Costs through Employer Advocacy