The Consolidated Appropriations Act, 2021 (“CAA” or the “Act”) includes several transparency requirements for health plans.?Some of these requirements are already in effect for plan years beginning on or after January 1, 2022.?This alert outlines the plan requirements and their respective enforcement deadlines for compliance, as well as intersecting requirements of the Transparency in Coverage Final Rules of November 2020 (TiC Final Rules).
The requirements identified in this alert are expected to be subject to additional rulemaking.?In the interim, the Department of Health & Human Services (HHS) guidelines provide that plans should implement these requirements using a “good faith, reasonable interpretation of the law.”
Requirements effective for plan years beginning on or after January 1, 2022.
- Health Provider Directories?– Plans and insurers that have a provider network must provide on its public website a database listing the name, address, specialty, telephone number, and digital contact information for each provider.?Plans and issuers must establish a process to update and verify the provider directory information.?Plans and insurers must also establish a protocol for responding to requests (by phone and by electronic communication) about a provider’s network participation status.
- The Department of Labor, HHS, and the Department of the Treasury (collectively, the “Departments”) will not deem a plan or issuer to be out of compliance with provider directory requirements as long as the plan or issuer imposes only a cost-sharing amount that is not greater than the cost-sharing amount that would be imposed for items and services furnished by a participating provider, and counts those cost-sharing amounts toward any deductible or out-of-pocket maximum.
- Plain Language Disclosures on Balance Billing Restrictions?– Plans and insurers must provide information on certain state and federal legal requirements and prohibitions relating to balance billing and information on contacting the appropriate state and federal agencies if an individual believes that a violation of these requirements or prohibitions has occurred.?The notice must be made publicly available, posted on a public website of the plan or insurer, and included on each covered Explanation of Benefits (EOB).
- The Departments have provided a?model notice?for this disclosure requirement.
- Cost-sharing Disclosures on Identification Cards?– Plans and insurers must include, in clear writing, any applicable out-of-pocket maximum limitations, and a telephone number and website for individuals to seek assistance on any insurance identification card issued to participants, beneficiaries, or enrollees.
- Continuity of Care Rules?– Plans and insurers must incorporate certain protections to ensure continuity of care in instances where the terminations of an insurance contract result in changes to a provider’s or facility’s network status.
Click here to read the full article.
