Heads Are Rolling! What should I do?
Dear Stephen,
It's starting to happen - the company I work for was acquired! Some would say I work for the now “conquered” company.?The?acquisition was announced last week, and with it the news that a number of positions are being eliminated as “like” products and overlapping job functions from our two companies and subsidiaries are combined.?
Both of our brand names, especially for the contract furniture segment, are strong with our A&D customers and end users. Our dealers can now sell both products. My guess is it just makes sense that as we merge more and more of the organization, beyond operations positions being eliminated, eventually field sales will catch up. Why would we need two showrooms in every market? Or two regional sales managers? Meanwhile, field salespeople take longer to evaluate, and there are never enough good ones, so there is a false sense of security among some of them, and then there are others running around like their head has been cut off (alarmists or realists?). In addition, one of my big bosses recently quit, just quit! Apparently for "personal reasons” - which I know is code for “give me a great package and I’ll sign the non-compete and then take a hike, but not to a competitor."?By the way, some of the people who've taken severance packages have said they are very generous.?
As you can see, I’m sending this question from my wife’s email address so I hope you will read between the lines, and get all the inferences. I'm in field sales, a regional sales manager in a middle market.?Many RSM’s and a few RVP’s lost their jobs last week, I did not. I like my job, yet I am also getting calls from recruiters, competitors, directly from friends, and word of mouth through dealers pushing me to other manufacturers. I can see on LinkedIn, reinforced by your weekly BoF column, that everyone is hiring - Haworth, Allsteel, Steelcase, and all the usual suspects. Recently I interviewed with another big company and the job was good and the money was good but the premise of the job is that they want me to “flip dealers” like Haworth did with WB Wood in NYC, and eventually flip my sales team members. I hate the idea of signing up for such a tawdry task, when my passion is working for and selling these iconic brands.?I am a great sales manager but not a “disturber” and I’m not willing to turn my market upside down for a new employer.
What are you advising people in my position to do right now??Heads will be rolling, what should I do?
Signed,
Maybe XKE!
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Dear Don’t Be An XKE!
Stay put! The number 1 rule those who read this column know is that you should always have your resume ready. The number 2 rule is take almost every interview you are offered. Interviews are just your time to learn about other companies and other people.?You seldom hear this advice, but it’s good practice and you will make good connections that may prove valuable in the future. An interview is not a job offer.
I have received many emails and phone calls from people I know from the two big companies that merged and also from the subsidiaries, and I understand the reasons. But guess what? We receive as many resumes from people at Steelcase, Haworth and HNI and no one bought those companies.?You name a company and there are always employees “out looking,” some are restless and some are just never happy.?
You used an interesting term that I?do not?think is fair for your own situation: I really don’t think one company is acting like they “conquered” the other company.?That is not in the vocabulary or the culture of either one of those companies.?
Heads rolling? Really??I think they’re trying to manage this transition gracefully, with no massive bloodletting. It makes business sense to combine positions where there is duplication.?When you work for a publicly traded company and the CEO has to answer to the shareholders, this is par for the course. I feel bad for the field sales executives. The RSM’s and RVP’s are caught up in this, but a smart combination of products, brands and jobs is in order.
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More dramatic, I would say, is the dealer situation to come. That is what to watch. They’re having an identity crisis and as a result, as one dealer told me, they will be “eating each other alive”.?They’re “out-discounting” each other which is an unsustainable business model.?So many will be out of business or more likely forced into consolidation. Most Herman Miller and Knoll dealers love the status of the brands they represent.?It is up to the new RSM’s and RVP’s to not allow another “WB Wood syndrome” to erupt. If another dealer flips, someone’s job should flip too. (This is another story for another time, but you get the idea). One other important point, I see the logic of holding up on changes to the field sales force until things settle out and the dealers are calmer.
Back to your question, if you are such a nervous nelly because you feel like you are in limbo, I suspect you may be with the wrong company.?Bosses can tell when employees get?spooked, so if you like your job, calm down and keep a poker face. My advice to you is to stick it out. If you survived the cut, you’re in. Let’s face it, you are talking about a newly merged company that is still the premier brand for our industry, so why rush a career changing decision? I would wait it out.?Chances are one of the reasons you went to work for one of these top brands was because culturally they were the right fit, correct?
Readers, if you are one of those who recently lost your job, I am very sorry… but guess what? Coming from the premier brand is like having an Ivy League degree.?Everyone will want you. Sometimes change is good. There is rarely a good time to be unemployed but if there was a good time, this is it. You will land another job. And keep an open mind - I love the furniture industry but it is not the be all and end all of where to find work.?
Do not let the static and gossip of the marketplace guide you to your next job. Take a deep breath and get back to work! Then, on weekends, update your resume and have some faith that this will work. If at some point you want to make a change, you will land a great job in a new organization, and it will be on your own terms.?
I will see you all at NeoCon, and as always, will be happy to see your resume!
Stephen Viscusi
Stephen Viscusi is the CEO of www.viscusigroup.com, an executive search firm that specializes in the interior furnishings industry. Hires made through The Viscusi Group are guaranteed a two year free replacement. Please share your thoughts on this article in the comments and send your workplace questions to [email protected].
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Vice President of Sales @ Clarus | Sales, Leadership & Mentoring
3 年Sound advice and sound business truths. This situation is both unfortunate and exciting. Your comments on the dealer business model and discounting being unsustainable could not be more accurate. This is the real business model mystery to solve. Appreciate your prospective.
Account Manager\Senior Client Services Coordinator
3 年Great article?
Teknion| Studio TK| LUUM| Brand Maven| dog lover|
3 年Great advice
Managing Director US/Canada for Garsnas AB
3 年Stephen, I have written to you recently and so far, based on past experience and just "normal" business behavior, this is no surprise. You are completely correct in your analysis and advice. Mergers and acquisitions in every industry have identical results with regard to job positions. It is the dealer comment you made that I totally agree with. I mentioned this when I first heard about the merger/acquisition. That will be interesting to watch especially since the dealer model in general is in a state of flux. I will hopefully run into you at Neocon (although I will be spending a lot of time in the Fulton Market area promoting my brands).